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0 Replies Latest reply: Dec 15, 2010 6:45 PM by Matt Lloyd RSS

Xcelsius 2008 Fix Pack 3.4 (FP3.4) is now available

Matt Lloyd
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Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7, see notes section below

(Fix Pack 3.3 was the first version for Windows 7)

 

It is now available from Service Marketplace and the support download site: SAP Crystal Solutions Downloads

 

This Fix Pack must be applied to Xcelsius 2008 SP3 (version: 5.3.0.0) or FP3.1, FP3.2 or FP3.3: See: Xcelsius 2008 SP3 is now available

 

u2022 The Xcelsius Present 2008 Fix Pack 3.4 patch is for Xcelsius 2008 SP3 Present only.

u2022 The Xcelsius Enterprise 2008 Fix Pack 3.4 patch is both for Xcelsius 2008 SP3 Engage and Enterprise.

 

Make sure you download the self extracting file and run it from your hard drive.

 

When you run the self extracting file it asks you where to extract the files to and then extracts all of the necessary files. There can be a few minutes delay between extracting the files and the installer window displaying so please be patient.

 

After you have applied the Fix Pack the version number in the about box will be version: 5.3.4.0

 

The documentation can be found on the SAP help portal. You can search for the Xcelsius guides here: http://help.sap.com/businessobject/product_guides/ including:

 

u2022 What's Fixed in Xcelsius 2008 Fix Pack 3.4

u2022 Xcelsius 2008 Fix Pack 3.4 Release Notes

 

There is a post on this forum for the supported platforms, see: Xcelsius 2008 Supported Platforms

 

Regards

The Xcelsius Team

 

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Notes for installing and using Xcelsius 2008 on Windows 7 or Windows Vista

 

Support for Windows 7

 

Xcelsius 2008 Fix Pack 3.4 (FP3.4) supports Windows 7 (Fix Pack 3.3 was the first version for Windows 7).

 

Installation on Windows 7 or Vista

 

When you install an Xcelsius 2008 Service Pack or an Xcelsius 2008 Fix Pack run the installer as an administrator:

To do that right-click on setup.exe and select Run as administrator.

You will be asked if you want the setup program to make changes to your computer, select Yes.

When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.

 

Turn off User Account Control on Windows Vista

 

On Windows Vista only you must turn off User Account Control.

If you do not then the Add-On Manager and Export to AIR menu items will be disabled:

Go to START > Control Panel > User Accounts > Turn User Account Control on or off

 

How to run Xcelsius 2008 as an administrator (see below for when to run as an administrator):

 

Every time (recommended):

Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator

 

One time only:

Go to START > All Programs > Xcelsius and right-click on Xcelsius 2008 and select Run as administrator.

 

When to run Xcelsius 2008 as an administrator:

 

Before you try to set or change the Xcelsius 2008 license key.

If you do not the license key will not be updated or you may get a message saying that the license key is invalid.

 

When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).

If you do not the Add-on Manager may crash or freeze.

 

When you want to export to Adobe AIR

If you do not then Export to AIR may crash or freeze.

 

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Please also see the Xcelsius Product Portal: https://www.sdn.sap.com/irj/sdn/crystalreports-xcelsius

 

Before posting on this forum please refer to the Xcelsius Forum Rules of Engagement: Welcome to the Xcelsius forum & Rules of Engagement

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