Crystal Reports Server 2008 V1
OS: Linux RedHat Enterprise Edition 4.0
Database: Oracle 10g
I recently installed Crystal Reports 2008 v1 on a new Linux machine. After I initially installed the server everything was working fine. I could login to Info View, CMC and execute reports. I am working on documenting the reporting process at my company and was documenting how to start/stop/restart Crystal Reports Server. I stopped the server using ccm.sh and now I cannot get the Central Management Server (CMS) running again.
I run the following and the Server Intelligence Agent (SIA) start but the CMS does not:
$ ./ccm.sh -start CrystalSIA
Then when I try:
$ ./ccm.sh -display -cms
Creating session manager...
Logging onto CMS...
err: ERROR Couldn't logon to CMS (STU00152)
err: Error description: The system db9.interactivesys.com can be contacted, but there is no Central Management Server running at port 6400.
I checked the logs the following is the only line in the SIA log:
2010-12-29 12:40:13.763 FATAL main Invalid bootstrap line: cms CrystalSIA.cms CrystalSIA.CentralManagementServer 0 -port
I have confirmed that the database connection works and that the ports are correct. Does anyone have an idea why this is happening?
Below is the configuration for my CMS:
Choose the number of the entry you would like to modify.
1 - Local CMS
Command Line: -port 6400
I turned up logging and found this. If the server was working before I tried to restart it is this really the problem?
2010-12-29 15:42:15.667 INFO CAD Starting Server Intelligence Agent...
2010-12-29 15:42:15.667 INFO InfoStore Agent m_cmsNames.size() = 1.
2010-12-29 15:42:15.668 INFO InfoStore Agent Pinging db9.interactivesys.com:6400.
2010-12-29 15:42:15.668 DEBUG InfoStore Agent Trying to ping using db9.interactivesys.com/10.24.34.9 at port 6400
2010-12-29 15:42:15.672 DEBUG InfoStore Agent java.net.ConnectException: Connection refused java.net.PlainSocketImpl.socketConnect(Native Method)