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CRM - WEBUI error

Former Member
0 Kudos

Hi all,

When I am trying to call webui using Tcode ' CRM_U ' in gui I am getting below error

" Logon is not possible because you have not been assigned to a business role; contact your system administrator

What business role should I give.

Thanks in advance

Regards,

ravi

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

The fastest way is to go to SU01 and for your user add the parameter CRM_UI_PROFILE with the value *.

You will get all available business roles in the system.

Mihai

Former Member
0 Kudos

Hi,

Thanks for your reply ...!

it works for me I can see the content in WEB UI.

Can you help me if you have any user guide how to create cases in CRM EIC

Thanks

Ravi

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Ravi,

The error is because you have no business role assigned to your user.

There are two ways you can assign a business role to your user:

1. The fastest way is assign the business role is via tcode su3 or su01. The paramater ID is 'CRM_UI_PROFILE'. Enter a '*' or name of the busness role which you want to assign.

2. The second way is to assign the user to a position in the organization model to which the desired business role is assigned.

With first option a user can have only one business role at a time. If you use the second option user can have multiple business roles from which user can select when he logs in.

The first one is the easy one for new beginners. So when you login to web UI you will see what is available for that business role.

Hope this helps.

Regards

Yogesh

Former Member
0 Kudos

Hi Yogesh,

Hi,

Thanks for your reply ...!

it works for me I can see the content in WEB UI.

Can you help me if you have any user guide how to create cases in CRM EIC

Thanks

Ravi

Former Member
0 Kudos

Hi

I am getting error when i am click Business roles

Regards

Suresh