Crystal report access violation exception win 2008 server (.Net 2.0)

[Former Member]

Hello,

We are migrating our production server from Windows Server 2000 to windows 2008.

We are experiencing some problems with some crystal reports that were working fine on win 2000.

Those reports (version 11.5.3700) are called in a .net console application. (.NET 2.0)

We have been able to figure out that the crash occurs when the crystal report class is instantiated

This is the complete description of the exception displayed

Description:

Stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: DV105_RptConsoVenteGaz.exe

Application Version: 1.0.0.0

Application Timestamp: 49820bc3

Fault Module Name: unknown

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 099de5a8

OS Version: 6.0.6002.2.2.0.274.10

Locale ID: 3084

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By enabling the "Enable unmanaged code debugging". We receive a little more detailed description

Unhandled exception at 0x051dd2b0 dans DV105_RptConsoVenteGaz.exe : 0xC0000005: Access violation.

Any idea of any patch that could solve this issue ?

Regards

[former_member183750 · Accepted solution]

The absolute 1st thing you must do is ensure that you are on SP 6 for CR XI R2. What SP are you on?

Ludek

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Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

[Former Member · Accepted solution]

Thanks Ludek for the quick answer.

We have'nt applied any SP yet. We are in the testing phase.

Could you send us the link to that SP 6 ?

Also, should we also apply the first 5 SPs ?

Regards

[former_member183750 · Accepted solution]

OK. Good in the sense that Win 2008 came after CR 11.5, so we have to get you up to an SP that will work on WIN 2008 Server. As you have not done any updates, here is what you will need to do:

1st, download this:

https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe

2nd,download SP5

https://smpdl.sap-ag.de/~sapidp/012002523100013876392008E/crxir2win_sp5.exe

and finally SP6:

https://smpdl.sap-ag.de/~sapidp/012002523100015859952009E/crxir2win_sp6.exe

Now, this will go on your dev system. The above will not run on a client computer. To get SP 6 on a client you will need to deploy the runtime using the [MSI|https://smpdl.sap-ag.de/_{sapidp/012002523100000633302010E/crxir2sp6_net_si.zip] or the [MSM|https://smpdl.sap-ag.de/}sapidp/012002523100000634042010E/crxir2sp6_net_mm.zip]

I recommend getting to SP6 on the dev box, recompiling the app with SP6, then installing it and the SP6 runtime on the WIN 2008 OS.

- Ludek

[Former Member · Accepted solution]

Thanks Ludek ! Very helpful