hi,
i think your issue is permission.
if you run with win7 or Win 2008 .. you must right click and choose run as administration.
thanks
H2
Hello, we're running this on Win XP, there was no problem at all until I changed the network setting to connect to the real server. Now I can't access the service manager.
Dear Flo,
Have you restarted both ends in the right order after you changed network setting?
Thanks,
Gordon
Hi, let me try to restart the laptop first, I'll let you know later?? Thx
Hi Flo
This is where it is supposed to be by default - "C:\Program Files\SAP\SAP Business One ServerTools\Service Manager\ServerManager.exe"
If it is missing, just go ahead and install it again. As long as you have license key file, you should be able to start and work again.
@Syed Aleem : Just check the .exe is still there
@Gordon : I just try to restart the laptop but still the same 
no options available in dropdown list
Hi FLo, click on Connection Button and make sure itis pointing to valid server and database. Ensure that server and db does not have firewall running on it that may be blocking it.
Hey, the connection, schedule, setting and database buttons are even disabled 
Btw, the current SBO is working at PL 17, if I uninstall the server tools then reinstall it again using the SBO 8.8, would it become a problem?
Hi Flo, this is just my opinon and even experience -
You probably have it on DVD or have downloaded some place the server tools service manager install/uninstall.
I suppose it should not matter, as you are not downloading newer service manager.
However, do backup whatever you are doing, if you want to restore it to this state.
It is hard for me to tell 100% it will be OK, but I think it will be ok. The final decision is yours!
Hi,
You can reinstall the server tools.
If you seetings is enabled Select the Service manager > License manager and then click on Settings > Set ( you will get a error message TOA named server not available)click ok and click on Connect
Now all the options will have been enabled.
Regards,
Rakesh N
HI, already reinstall the server tools, but the services are not listed in the dropdownlist still empty....
Hi Flo, you new server firewall is blocking this access to database, temporarily disable it and check it out. You will then have to enable certain specific ports I guess.
Hello, already check that the firewall is OFF =P is it possible that the problem occur coz the network connection? =)
It is probably caused by network connection. That is why I asked you to restart both ends first to try.
Hi Gordon, yea I think so, I don't really know the network setup. Might ask other friend tomorrow. So temporary my friend will run her B1 using vmware 
Hi Flo,
Did you manage to solve your problem? I have exactly the same issue on my windows 2003 server with SBO 8.8
I did a complete reinstall but still no change.
All options of my sbo tools are greyed out.
Thanks,
Eric
Hi Eric, too bad my friend decided to remove the old vmware and copy the new one...
Hm if you already remove the SBO, maybe you can check if there is some folder that need to be removed or something? im not quite sure about that tho'.. maybe the other experts able to help?
So sorry... I'll let you know later if I know something about it
-Flo
close service manager then right click instead of double clicking on it, choose 'run as administrator' or choose 'run as' and make sure the user you run it as has ful admin rights.
This is basically an issue with user rights. Log in with administrator mode and the settings will be enabled.
Regards,
Madhavan
