customer line item cleared but still it shows open item in FBL5N

[former_member219942]

Hi,

We have cleared one customer open item.

Posting date of Invoice is 08/12/2010 and

Posting date of Incoming payment is 10/12/2010.

But in FBL5N system still it shows the same cleared line as open item even though it is showing cleared document in the same line item.

With Regards

Ravi

[Former Member · Accepted solution]

Hi, Ravinder.

These items seem open with option "all items" marked?

If you marked "open items", which date you put in "key data" and which date you have cleared the document? Remember that clearing date can be different than posting date of incoming payment.

[former_member219942]

thanks guys

[Former Member]

Also you have activated the functionality to clear by ledger ...

[atif_farooq]

Dear:

Make sure that the report date at which you are running FBL5N is current. I mean Open Items key date should be today''s date only then you would be able to see them as cleared items.

Regards

[Former Member]

Hi,

1)Check the Key date

2)Check if it was a partial clearing or not

3)Check if there are another open items inside the customer invoice, (e.g. 1 payment for several invoices or 1 invoices with mutli line items and contains different payment)

Hope this help

BR,

Jacky