WIH 00013 time out error while viewing a BO Web intelligence report

[Former Member]

Hi,

I have a BO web intelligence report. While viewing the report i get WIH 00013 time out error. I have another report with everything same as this one except for one filter condition. That is working fine but former is giving me an error.

I tried changing the timeout values to 120 minutes from 90 minutes in connection server setting but didn't work.

Also when i run the same report by scheduling it in CMC and format as PDF, then it works fine. This error only comes when i try to view the report directly from infoview.

Please let me know if there is any other way to resolve.

Thanks!

Edited by: Satya Suma on Mar 9, 2011 1:31 PM

Edited by: Satya Suma on Mar 9, 2011 2:00 PM

[Former Member]

Hai Satya,

Try this

Try to edit web.xml files in Analyticalreporting.war and InfoviewAppActions.war files and make session timeout the same as in Infoviewapp.war.

Redeploy war files and restart your App server after that.

In case of tomcat, you can just edit those web.xml files in /webapps/.... directories.

Thanks &Regards

Pujitha

[Former Member]

Hi Suma,

These links may be helpful to you:

All the Best,

Madhu....