error 10061

[Former Member]

Dears,

We have recently migrated from BO 6.5 to WEB INTELLIGENCE RICH CLIENT,

I can login to through the client to the universes but when I am refreshing a template it is giving below error:

*A database error occurred,The database error text is:*

*ct_connect(): network packet later: internal net library error:*

*Net-Lib protocol driver call to connect two endpoints failed (OS Error: Failed to connect ro the server - Error is 10061 No connection could be made because the target machine actively refused it.)*

*(WIS 10901)*

could you please help to find what is the problem?

thanks in advance

Edited by: solarisan on Apr 10, 2011 10:49 AM

[Former Member]

Dears,

The problem solved,

The firewall was blocking database connection,

thanks to everybody,

[Former Member]

Also try switching off any security software on the server. If this fixes the issue, you'll need to add Business Objects to the exception list.

[former_member142702]

What kind of database are you trying to connect to?

Is there a firewall running on your database server?

Regrads,

Stratos