3 Replies Latest reply: Apr 13, 2011 8:54 AM by Ken Low RSS

Export To PDF in CRYSTAL REPORT XI Release 2

Raj Sharma
Currently Being Moderated

I am using Crystal report XI release 2.

 

Font Size is decreasing when I am exporting Crystal Report to PDF.

 

It was working fine previously but i don't know what messed it up. Please help.

  • Re: Export To PDF in CRYSTAL REPORT XI Release 2
    Jason Long
    Currently Being Moderated

    Did you change fonts by any chance???

    Fonts like Calibri tend to do crazy things when exported to PDF. In my case, I've seen letter substitution and additional characters being added to words.

     

    Don't know that I've seen fonts change size though...

  • Re: Export To PDF in CRYSTAL REPORT XI Release 2
    Raj Sharma
    Currently Being Moderated

    No i did no changes on font.

     

    Funny part is my manager asked me to revert back the changes and i put the old report in production.

     

    I did that but still it shows smaller font when we export to PDF.

     

    I know this is covered in other threads, however I've tried the registry hacks suggested, and it doesn't work.

     

    I have the following keys in place

     

    HKEY_USERS[Current User]\Software\Business Objects\Suite 11.5\Crystal Reports Designer Component\Export\PDF

    HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Export\PDF

    HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports Designer Component\Export\PDF

     

     

    Thanks,

    Raj

     

    Edited by: Rajnavhal on Apr 12, 2011 9:35 PM

     

    Edited by: Rajnavhal on Apr 12, 2011 9:47 PM

    • Re: Export To PDF in CRYSTAL REPORT XI Release 2
      Ken Low
      Currently Being Moderated

      Hi,

         Looks like you already read the steps needed to resolve this from other places. Here it is again incase you miss any part, make sure you follow it exactly.

       

      -


      Set the resolution of the default printer of the local computer experiencing the issue to 1200 DPI. Most printers have a default setting of 600 DPI.

       

      Create two registry keys to prevent the crxf_pdf.dll from decreasing in font size.

      Click Start > Run. Type "regedit". The Registry Editor appears.

       

      Create the following keys for Crystal Reports XI Release 2 with the defined values:

       

      HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports\Export\PDF\ForceLargerFonts

      Type: DWORD

      Recognized Values: 0,1

      Default Value: 1

      Creation Method: manual

       

      HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.5\Crystal Reports\Export\PDF\ForceLargerFonts

      Type: DWORD

      Recognized Values: 0,1

      Default Value: 1

      Creation Method: manual

       

       

      Set both registry key values to 1 to turn them on.

      Restart the Crystal Reports Page, Job and Cache Servers

      -


       

          Also help if you upgrade your Adobe Reder to version 8 or higher. Let me know if it helps.

       

      Regards,

      Ken