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Slow performance after implementing TREX in CRM

Former Member
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Hi All,

We have recently implemented TREX in our CRM 7.0 system and from that time we are getting performance issue in two things:

u2022Saving a New Contact. > Previously it use to take 15 seconds to 1 minute, but now itu2019s taking minimum of 2minutes to 5min maximum.

u2022Creating Marketing Attributes in a New Contact > Itu2019s taking lot of time. As previously we use to get the option in seconds after selecting the category under > Attribute Set or Attribute Field to get the >u201CValueu201D.

As we are facing this issue after TREX implementation so we expect that because of TREX we are facing the issue.

Please suggest root cause of this error and how can we resolve it , Is there any paramter we need to tune after TREX to make the system working fine or any OSS note which contains information for parameter tuning after TREX implementation.

Please suggest.

Shivam

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Shivam,

This is an old post, just wondering how you solve this issue? Do you have any documentation?

Thank you.

Regards,

Edison Wang.

Former Member
0 Kudos

Hello,

We have faced the same issue during our TREX implementation for CRM 7.0 EhP3 (6 second for BP saving).

What you could do is:

-Reduce the number of attributes that you will index inside TREX, in our case we have reduced from 30 to 6 => 1sec improvement

-Activate the delta indexing => 2sec improvement. It was not working before but since the revision 67 it is now ok.

Delta Index - Search and Classification TREX - SAP Library

Regards,