500 internal server errorSRM Portal MDM Catalog Insufficient rights operati

[Former Member]

Hello,

When we select one line item in SRM Catalog portal and save (add to shopping list) , we get this error. Thanks in advance.

when we do Auth check, it didn't give any error. If you throw any input, it will help me.

which user (portal user or SRM to MDM connection user or MDM user buyer) has this issue?

Errror:

500 Internal Server Error

com.sap.mdm.internal.protocol.manual.ServerException: Insufficient rights for operation

Error Summary

While processing the current request, an exception occurred which could not be handled by the application or the framework.

If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file).

Root Cause

The initial exception that caused the request to fail, was:

com.sap.mdm.internal.protocol.manual.ServerException: Insufficient rights for operation

at com.sap.mdm.internal.protocol.manual.AbstractProtocolCommand.execute(AbstractProtocolCommand.java:126)

at com.sap.mdm.data.commands.CreateRecordCommand.execute(CreateRecordCommand.java:215)

at com.sap.srm.mdm.Model.createRecord(Model.java:439)

at com.sap.srm.mdm.service.ShoppingListManagerMaskImpl.getParentMaskRecordId(ShoppingListManagerMaskImpl.java:163)

at com.sap.srm.mdm.service.ShoppingListManagerMaskImpl.addShoppingList(ShoppingListManagerMaskImpl.java:100)

... 34 more

See full exception chain for details.

Detailed Exception Chain

java.lang.RuntimeException: com.sap.mdm.commands.CommandException: com.sap.mdm.internal.protocol.manual.ServerException: Insufficient rights for operation

[Former Member]

Hi syed,

I will update details

[Former Member]

Hi Syed ,

It is due to insufficient rights to user.we have passed to security.

Thanks,

[Former Member]

It was working fine before.They are facing pblm from last mnth.

[Former Member]

HI Bhanu,

Could you please be more specific what u r trying to do and what are the steps and where ur getting error, what are the systems are connected and who all users are facing this error or only ur id.

[Former Member]

ok , is it working earler.

[Former Member]

HI,

Its and timeout error. set the paramater to 600 or 3600 so u will not get this timeout error.

Thanks and Regard.

syed

[Former Member]

Hi Syed,

user is facing this pblm.

1.In the shopping list tab, selected shopping list to edit and clicked Edit.

2.When the Create /edit shopping list pop-up came up, added Weekly in the Description field. Clicked Save

3.Error message popped up(AS mention in the screen shot)

Can i have ur phone no plz. we need to resolve the pblm ASAP.

Thanks,

Bhanu.

[Former Member]

Hi Bhanu,

Please check in backend system is it througing any dump or not.

[Former Member]

HI syed ,

It is not throwing any dump.

[Former Member]

Hi saptest2011,

I am facing same problem.Could you please tell the steps how to resolve it.

PFA attachment below.Thanks in advance.

[Former Member]

This issue is fixed.

Thanks for your help.

[Former Member]

Hi saptest2011,

I am facing the similar error, can you tell me correction steps.

thanks a lot,

vatchan

[former_member206388]

Hi.

Try to chek the authorizations of the mdm user which you have logged in to launch the SRM Catlaog.

- If the user has any constraints check of not able to access shopping list etc.

- Check in the configuration UI if the user has authorizations to create shopping list?

Best Regards

Bala

[Former Member]

apart from what has been said :

check if the shopping list is being tried to be created on the slave repository

this is not supported - shopping lists can be created only on the master !

hth

thanks

-Adrivit