WWI/GLM Error when saving Templates to WWI

[Former Member]

I have a question on the following error.. We only get this in our D01 system.

Now we thought this was a Windows issue on the WWI server and updated the WWI Dev Server with Window 2003 to match the Q01 and P01 servers, but still we are getting the following message.

We get this when we update the symbol, and then try to save the changes back to WWI.

Error#1

Error occurred while saving the document template; save again

Message no. CM_REPORT_TEMPLATE417

Error#2

Error while checking in and storing: C:\Users\kmidcap\AppData\Local\Temp\lehslay0.WWI

Message no. 26253

Any help would be greatly appreciated.

Again, every other client works without issue.

[Former Member]

Hello Keith,

Please have a look in the SAP Note 995736. It describes the issue that you are facing.

The note 1038332 could also be relevant.

BR,

Cardoso

[Former Member]

Hi Keith,

It sounds like you are getting these errors when editing templates in TR CG42 - is that correct?

If so, your error has nothing to do with the WWI Server - everything is happening on you local PC and SAP - no WWI Server is involved at this point in time.

Could you try out the following:

Do you get an error if you just check the document without saving?

What happens if you do not make any changes to the tempalte and just save the template?

Is that behavior occuring for all WWI templates or just a certain one?

Kind Regards

Mark