9 Replies Latest reply: Jul 31, 2011 6:52 AM by Arun Sakthi RSS

503 Service Unavailable

Arun Sakthi
Currently Being Moderated

Hi Experts,

 

        We have NW CE AS 7.11 installed.  Am able to see the server in started state. In Management Console also both jstart & igswd_mt is running(able to see green indicator)...

 

    But when i access the url http://<host>:<port>/irj/portal am getting error as "Service Unavailable Application stopped".

 

Also i checked  \usr\sap\<instance name>\J00\work\std_server0.out ,

Am getting,

 

 
  /usr/sap/CEP/J00/j2ee/cluster/bin/services/jms_provider/lib/private/sap.com~tc~je~jms_provi                                der~impl.jar
---------------------------------------------------------------
Error occurred while trying to load com.sap.jms.server.remote.JMSRemoteServerImpl
        at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.                                java:246)
        at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:363)
        at com.sap.jms.server.JMSServerContainer.<init>(JMSServerContainer.java:189)
        at com.sap.jms.server.JMSServerFrame.start(JMSServerFrame.java:232)
        at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.jav                                a:155)
        at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.j                                ava:113)
        at com.sap.engine.core.service630.container.ServiceRunner.startSingleService(ServiceRu                                nner.java:78)
        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(Memory                                Container.java:762)
        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(Memory                                Container.java:737)
        at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(Memory                                Container.java:737)
        at com.sap.engine.core.service630.container.SystemThreadProcessor.run(SystemThreadProc                                essor.java:87)
        at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
        at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:162)
        at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:260)
[GC [ParNew: 155516K->21726K(201984K), 0.0269980 secs] 339400K->205633K(1550592K), 0.0271490 s                                ecs]

Start of service:sap.com/tc~epbc~prtc~core initiate service service:sap.com/engine.service.fac                                ade start due to hard reference.
Start of service:sap.com/engine.service.facade initiate service service:sap.com/jms_provider s                                tart due to hard reference.
  Service [jms_provider] start ================= ERROR =================
java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/interfaces/LocalRemoteByRef
------------------------- Loader Info -------------------------
ClassLoader name: [service:jms_provider]
 Living status: alive
 Direct parent loaders:
   [system:Frame]
   [library:core_lib]
   [library:j2eeca]
   [service:timeout]
   [service:naming]
   [service:cross]
   [service:dbpool]
   [service:jmx]
   [service:security]  

 

 

Please help me out..

 

 

Thanks,

Arun

  • Re: 503 Service Unavailable
    Sunny Pahuja
    Currently Being Moderated

    Hi,

     

    It looks like that irj service is not started properly in the portal. Try to restart the server, it should work.

     

    Thanks

    Sunny

  • Re: 503 Service Unavailable
    Arun Jaiswal
    Currently Being Moderated

    Hi Arun,

     

    Please check the SAP MMC if the server started properly like J2ee process and message server, database  etc and bothe node under it are green.

     

    Try to update the IP address and server host name in Host file (Start >> Run >> drivers >>etc > hosts) and check it.

     

     

    Best Regards

    Arun Jaiswak

    • Re: 503 Service Unavailable
      Arun Sakthi
      Currently Being Moderated

      Hi Sunny/Arun,

       

             Srry for the delay. As you said my irj service is failed.  Can tell how to restart a particular service apart from restarting the entire server. Apart from irj service, two more services (jms_provider,tcjewebservice_srv) getting failed. Getting exception

            

         Again tried by restarting the server but no luck. Please help me out.

       

       

      Regards,

      Arun.

      • Re: 503 Service Unavailable
        Arun Sakthi
        Currently Being Moderated

        Exception as follows:::::::

        Service [tcjewebservices~srv] start ================= ERROR =================

        java.lang.NoClassDefFoundError: com/sap/engine/services/webservices/espbase/server/runtime/metering/ServiceMeter

                at com.sap.engine.services.webservices.server.WebServicesFrame.initWSJndiContexts(WebServicesFrame.java:426)

                at com.sap.engine.services.webservices.server.WebServicesFrame.start(WebServicesFrame.java:128)

                at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:155)

                at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:113)

                at com.sap.engine.core.service630.container.ServiceRunner.startSingleService(ServiceRunner.java:78)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:762)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:744)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:737)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:712)

                at com.sap.engine.core.service630.container.ServiceWrapper.start(ServiceWrapper.java:85)

                at com.sap.engine.services.deploy.server.utils.ServiceUtils.startServiceAndWait(ServiceUtils.java:45)

                at com.sap.engine.services.deploy.server.utils.ServiceUtils.startServiceAndWaitRE(ServiceUtils.java:74)

                at com.sap.engine.services.deploy.server.utils.container.ContainerWrapper.getContainerInfo(ContainerWrapper.java:174)

                at com.sap.engine.services.deploy.server.dpl_info.DeploymentInfo.isSupportingLazy(DeploymentInfo.java:953)

                at com.sap.engine.services.deploy.server.dpl_info.DeploymentInfo.isSupportingLazyStart(DeploymentInfo.java:934)

                at com.sap.engine.services.deploy.server.ApplicationStatusResolver.setExpectedStatus4StartFilter(ApplicationStatusResolver.java:270)

                at com.sap.engine.services.deploy.server.ApplicationStatusResolver.processFilters(ApplicationStatusResolver.java:125)

                at com.sap.engine.services.deploy.server.ApplicationStatusResolver.<init>(ApplicationStatusResolver.java:52)

                at com.sap.engine.services.deploy.server.DeployServiceImpl.parallelStartApplicationInitially(DeployServiceImpl.java:2171)

                at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2128)

                at com.sap.engine.services.deploy.server.GlobalCfgChangedListener.clusterElementReady(GlobalCfgChangedListener.java:108)

                at com.sap.engine.services.deploy.server.GlobalCfgChangedListener.containerStarted(GlobalCfgChangedListener.java:85)

                at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:43)

                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:165)

                at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:26)

                at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:112)

                at com.sap.engine.frame.core.thread.Task.run(Task.java:73)

                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:162)

                at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:260)

        Caused by: java.lang.ClassNotFoundException: com.sap.engine.services.webservices.espbase.server.runtime.metering.ServiceMeter

        -


        Loader Info -


        ClassLoader name: [service:tcjewebservices~srv]

        Living status: alive

        Direct parent loaders:

           [system:Frame]

           [interface:naming]

           [library:webservices_lib]

           [library:tcsecwsseclibsda]

           [library:com.sap.lcr.api.cimclient]

           [interface:ejbmonitor]

           [library:jnet]

           [service:log_configurator]

           [library:ejb20]

           [service:licensing]

           [library:jsse]

        Resources:

           /usr/sap/CEP/J00/j2ee/cluster/bin/services/tcjewebservicessrv/lib/private/sap.comtcjewebservices~impl.jar

        -


                at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:274)

                at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:243)

                at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:363)

                ... 29 more

        [GC [ParNew: 136453K->6774K(201984K), 0.0165380 secs] 316901K->187732K(1550592K), 0.0166950 secs]

        [GC [ParNew: 141430K->13617K(201984K), 0.0220680 secs] 322388K->194654K(1550592K), 0.0222400 secs]

        Start of service:sap.com/tcepbcprtc~core initiate service service:sap.com/engine.service.facade start due to hard reference.

        Start of service:sap.com/engine.service.facade initiate service service:sap.com/jms_provider start due to hard reference.

          Service [jms_provider] start ================= ERROR =================

        java.lang.NoClassDefFoundError: com/sap/engine/services/rmi_p4/interfaces/LocalRemoteByRef

        -


        Loader Info -


        ClassLoader name: [service:jms_provider]

        Living status: alive

        Direct parent loaders:

           [system:Frame]

           [library:core_lib]

           [library:j2eeca]

           [service:timeout]

           [service:naming]

           [service:cross]

           [service:dbpool]

           [service:jmx]

           [service:security]

        Resources:

           /usr/sap/CEP/J00/j2ee/cluster/bin/services/jms_provider/lib/private/sap.comtcjejms_providerimpl.jar

        -


        Error occurred while trying to load com.sap.jms.server.remote.JMSRemoteServerImpl

                at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:246)

                at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:363)

                at com.sap.jms.server.JMSServerContainer.<init>(JMSServerContainer.java:189)

                at com.sap.jms.server.JMSServerFrame.start(JMSServerFrame.java:232)

                at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:155)

                at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:113)

                at com.sap.engine.core.service630.container.ServiceRunner.startSingleService(ServiceRunner.java:78)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:762)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:737)

                at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:737)

                at com.sap.engine.core.service630.container.SystemThreadProcessor.run(SystemThreadProcessor.java:87)

                at com.sap.engine.frame.core.thread.Task.run(Task.java:73)

                at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:1

         

        M  [Thr 1219008832] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]

        M  [Thr 1219008832] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 33/sock 90

            (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]

        M

        M [Thr 1215850816] Mon Jul  4 11:32:40 2011

        M  [Thr 1215850816] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]

        M  [Thr 1215850816] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 32/sock 90

            (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]

        M

        M [Thr 1217956160] Mon Jul  4 11:32:40 2011

        M  [Thr 1217956160] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]

        M  [Thr 1217956160] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 33/sock 90

            (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]

        M

        M [Thr 1216903488] Mon Jul  4 11:32:40 2011

        M  [Thr 1216903488] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]

        M  [Thr 1216903488] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 34/sock 90

            (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]

        M

        M [Thr 1219008832] Mon Jul  4 11:32:40 2011

        M  [Thr 1219008832] ***LOG Q0I=> NiPConnect2: 172.20.50.242:3300: connect (111: Connection refused) [nixxi.cpp 3150]

        M  [Thr 1219008832] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 35/sock 90

            (SI_ECONN_REFUSE/111; I4; ST; 172.20.50.242:3300) [nixxi.cpp    3150]

  • Re: 503 Service Unavailable
    Derek Xu
    Currently Being Moderated

    Hi:

     

    Please go to nwa->Operation Management->Systems->Start & Stop->Java EE Applications->Then start irj.

     

    Regards

     

    Derek

  • Re: 503 Service Unavailable
    Arun Sakthi
    Currently Being Moderated

    Closed

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