4 Replies Latest reply: May 29, 2012 4:23 PM by Younus Ahmed Khan RSS

Registrate incident through web-service

Andrey Scherbachenko
Currently Being Moderated

Hi, dear experts! Please, help me for this question.

We try register incident through webservices. How we can set Sold-to party in section IctIncidentAdditionalInfo?

 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:sap-com:document:sap:soap:functions:mc-style">
   <soapenv:Header/>
   <soapenv:Body>
      <urn:ProcessIncident>
        
         <IctAdditionalInfos>
            <item>
               <Guid/>
               <ParentGuid/>
               <AddInfoAttribute>What attribute must be here?</AddInfoAttribute>
               <AddInfoValue>8222</AddInfoValue>
            </item>
         </IctAdditionalInfos>

         <IctAttachments/>

         <IctHead>
            <IncidentGuid>4E0CDA891BD80150E10080008B350261</IncidentGuid>
            <RequesterGuid>9CEF0106AA5600D2E10080008B350261</RequesterGuid> 
            <ProviderGuid>4CEF0106AA5600D2E10080008B350261</ProviderGuid> 
            <ShortDescription>New incident</ShortDescription>
            <Priority>1</Priority> 
            <Language>EN</Language> 
         </IctHead>

         <IctId>00000000000000000001</IctId>
         <IctPersons/>
         <IctSapNotes/>
         <IctSolutions/>
         <IctStatements/>
         <IctTimestamp>20110316185326</IctTimestamp>
         <IctUrls/>
      </urn:ProcessIncident>
   </soapenv:Body>
</soapenv:Envelope>

 

Edited by: Andrey Scherbachenko on Jul 12, 2011 9:18 AM