Unexpected error.(WIJ 20002) in webi in infoview

[Former Member]

hi all,

When ever I am runnig a WebI report it used to run for some time and after that gives an error message that "Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)"

https:/server/AnalyticalReporting/Webi/cdzServlet

Stack trace: java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 505 for URL: https:server/AnalyticalReporting/Webi/cdzServlet at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

how to solve this issue ? any idea ?

Regards,

Shanthakumar.

[amitrathi239 · Accepted solution]

Hi,

try with below steps..

Increase the timeout to 20 minutes in http.conf file which present in installation directory of Apache.

Following is the location of http.conf file:-

C:\Program Files\Apache software foundation\Apache\conf

or

Log-in to Central Management Console(CMC).

Select "Servers"

Select "Service Categories"

Restart Web intelligence Processing Server.

Thanks,

Amit

[Former Member · Accepted solution]

Hi,

Already restarted the server. after that also same error coming. any other solution.

Regards,

Shanthakumar.

[amitrathi239 · Accepted solution]

Hi,

You are using webi rich client or by infoview and which version.

check this thread also..

Thanks,

Amit

[Former Member · Accepted solution]

Hi,

Error comes in infoview BOXIR2 but in webi rich client also it is not working.

the thread you mentioned is not related to the problem which occured.

Regards,

Shanthakumar.