on 08-04-2011 5:58 AM
hi all,
When ever I am runnig a WebI report it used to run for some time and after that gives an error message that "Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)"
https:/server/AnalyticalReporting/Webi/cdzServlet
Stack trace: java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 505 for URL: https:server/AnalyticalReporting/Webi/cdzServlet at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
how to solve this issue ? any idea ?
Regards,
Shanthakumar.
Hi,
try with below steps..
Increase the timeout to 20 minutes in http.conf file which present in installation directory of Apache.
Following is the location of http.conf file:-
C:\Program Files\Apache software foundation\Apache\conf
or
Log-in to Central Management Console(CMC).
Select "Servers"
Select "Service Categories"
Restart Web intelligence Processing Server.
Thanks,
Amit
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