I have configured CCMS alerts in my solution manager system. For alert management I have configured both the methods
CCMS_ONALERT_EMAIL_V2 and CCMS_ONALERT_EMAIL.
Strangely CCMS_ONALERT_EMAIL is working fine and the alerts are being sent to the email but CCMS_ONALERT_EMAIL_V2 isnt.
Problem with CCMS_ONALERT_EMAIL method is that, I am not able to customize it. The subject line of the email being delivered is not customizable and I need a workaround.
Any pointers or any help would be much appreciated.
Sorry..Providing the parameters below.
SENDER: (valid user id)
Recipient: (valid distribution list)
SENDER, RECIPIENT and RECIPIENT-Typeid are same as above
Additionally i have given the below parameters
SUBJECT_ALERT: $SID: CCMS ALERT:
As I mentioned, the CCMS_ONALERT_EMAIL is working fine with the same set of addresses.
I see the subject header as CCMS alerts SMP 20111002 232226 where SMP is my solman system and not the satellite system.
I needed that customization hence was going for CCMS_ONALERT_EMAIL_V2 method but with no luck. Somehow with the same set of parameters it doesnt trigger any alert emails.
Did you set parameter REACT_ON_ALERTS on CCMS_ONALERT_EMAIL_V2?
No. It doesnt arrive at sost at all.
I havent tried without special characters because my CCMS_ONALERT_EMAIL was working anyways without them.
Do you know BTW any procedure by which we can atleast change the subject line which is delivered by CCMS_ONALERT_EMAIL method? I have tried several parameters..nothing works :(.
I havent configured anything in rz20.
I have configured the alerts for satellite system in dswp --> Operation Setup --> Setup System Monitoring.
However I am sure that alerts are there because for the same set CCMS_ONALERT_EMAIL is working properly.
Am I missing something????
Check RZ20 i the satellite system, if the status of open alert is ACTION_REQUIRED then alert has not been sent, if the status is ACTIVE then the auto-reaction was executed.
Just as a coincidence a new blog has been released with details that might interest you.
I am tying to configured CCMS alerts in my solution manager to send e-mail for RZ20 alerts. I did used CCMS_ONALERT_EMAIL I can see It is working when I teset to send e-mail form sap.
But it is not working to send alerts form RZ20.
I did uesed this help:
Who did you configured CCMS_ONALERT_EMAIL to send alerts e-mail?
Did I mis something?
The parameters as in the parameters for the method. you should have 3 fields there
Please provide these values. Refer the below help for the same. Also as I said earlier your scot settings should be proper.
Thanks a lot for replys,
My scenario is. I have 4 sap installation, BI, PI, erp and crm I do monitoring this installation in Solution manger on RZ20.
I want to send a e-mail for critical errors. Is it possible to send E-mail for RZ20 on solman when solman get red alerts form source system(PI,BI, ERP,CRM)? Or I should do it in solman on RZ21?
I have copied the method already and making changes to the copied one. However, there are 2 questions that i am looking answers for
1. The method CCMS_ONALERT_EMAIL is working but CCMS_ONALERT_EMAIL_V2 isnt. Dont know why?
2. How can we change the subject line of CCMS_ONALERT_EMAIL method not the other one.