10 Replies Latest reply: Oct 26, 2011 4:04 PM by Maria Velastin RSS

No replication because 'Configuration incomplete'....

Maria Velastin
Currently Being Moderated

Hi,

I want to replicate a CRM order but the action that triggers the replication stops because of 'configuration incomplete'. When I check the configuration tab to see what is missing it says that 'The configuration is consistent and complete' .

If I go into change mode and press enter, the error disappears.

 

It seems that there are two different status here.

One at config. level and one at order item level.

The question is...could I just delete the error message at order item level if the status of config is OK?

In that case...how can I get the status of the config?

 

AND how and where can I reset the status at order item level?

 

Edited by: Maria Velastin on Oct 24, 2011 12:52 PM

  • Re: No replication because 'Configuration incomplete'....
    Christophe Sturzel
    Currently Being Moderated

    Hi Maria,

     

    It seems that you get the error once the order tries to replicate to the ECC side and that the configuration is not complete on the ECC side. May be one test would be to simulate the same order creation directly in ECC and to check if you come accross  an error. Please check the material master data as well in ECC.

     

    Hoping that this will be helpful.

     

    Best regards

     

    Christophe

    • Re: No replication because 'Configuration incomplete'....
      Maria Velastin
      Currently Being Moderated

      Thanks Christopher for your answer.

      It didn't help me as I know the config is complete.

      It even says that config is complete and consistent.

      But maybe you know the following:

       

      The status that shows on config tab...how can I read that status?

      I know how to read the messages at order item level (CRM_MESSAGES_DISPLAY and CRM_MESSAGES_GET_MSG_INFO)...but I don't know where to find the other status...the one appearing in CONFIG tab that says tha 'customizing is consistent and complete'. Is it on IPC or SAP table?

       

      Thanks for answering anyway.

      • Re: No replication because 'Configuration incomplete'....
        Christophe Sturzel
        Currently Being Moderated

        Hi Maria

         

        Could you please provide the error ID and number you get.

         

        Thank you

         

        Best regards

        Christophe

        • Re: No replication because 'Configuration incomplete'....
          Maria Velastin
          Currently Being Moderated

          Error 310 (Order ).

          I would like to eliminate that error but I want to check that the error is not a real error before I remove it. So I want to check the Config. status.

          But I don't know if the config. status is on IPC or in some Order table.

           

          thanks for your reply

          • Re: No replication because 'Configuration incomplete'....
            Christophe Sturzel
            Currently Being Moderated

            Hi Maria

             

            Based on the error messgae I tired to find more suggestions but the error message was not helping.

             

            Cna you please add the complete error ID and message number and complete error description.

             

            Many thanks

             

            Best regards

             

            Christophe

            • Re: No replication because 'Configuration incomplete'....
              Maria Velastin
              Currently Being Moderated

              Hi Christopher,

              Error 310,'The configuration is incomplete'.

              The procedure is the following:

              I populate the order header and parts of order item

              I call ORDER MAINTAIN and comit.

              I populate config and I call 'CRM_CONFIG_MAINTAIN_OW'

              I populate Ibase info in CRM item

              I call ORDER MAINTAIN

              I commit.

               

              After this the order is creater with the error mentioned.

              When I check the CONFIG of the item it is complete.

              If I go to change mode and move to another part of the order the error dissapears.

               

              This happens when you create an order online. After you populate CONFIG parameters, you have to move to another part of the order before the 'configuration incomplete' error disappears.

               

              The thing is that in BATCH we haven't had this kind of error until we get a parameter defined in IPC as required and with no default value. If we change the definition to OPTIONAL we don't get the error in SAP.

               

              Very extrange.

              If you haven't seen this before I am planning the following work around:

              Delete message error 310 IF the config is complete.

              The problem is that I have not figured out how to check that the config is complete.

              Probably I have to read the IPC?

               

              Regards

               

              Maria

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