8 Replies Latest reply: Jun 6, 2014 6:34 AM by rajmurugan ravichandran RSS

Information Design Tool Windows Authenication Error

Erik Schito
Currently Being Moderated



We recently installed a new BusinessObjects BI Platform 4.0 SP2 environment on a Windows 2008 R2 server, and I have installed the client tools along with LiveOffice on my desktop (win7).


I have successfully configured Windows AD in CMC along with SSO for LaunchPad. Everything works correctly.


Using Windows AD, I can successfully login to the Unverise Design Tool and Query as a service Designer, and LiveOffice with my windows credentials. However I can NOT login to the Information Design Tool. I can only login using the enterprise authenication.


I verfied that my windows ID is a member of the Administrator group in CMC.


The error I receive when I login is:


Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)


I'm out of options, how come all the other applications work with WindowsAD and not the Information Design Tool.


Please help,