on 11-30-2011 7:45 AM
Hi Guys,
I'm currently trying to install Information platform service 4.0 on a server by "expand an existing Information platform services deployment.", I'm now hitting an error on the step "Configure CMS Repository Database - SQL Server (ODBC)"
The error message I receive when I enter the right username/password is:
Error:
Failed to decrypt object 100 using cryptographic key ID: 4.
Cannot verify DB login information. [INS00104']
Would you like to correct them?
To test out the error, I'm purposely entered a wrong username/password it gives error of:
Error:
BusinessObject Enterprise CMS: Unable to connect to the CMS
system database "xxx:100.100.100.5". Reason:
[Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user 'xxx'.
Cannot verify DB login information. [INS00104]
Would you like to correct them?
Some background of the environment I'm trying to deploy here.
Server 1: (Repository and Audit for CMS)
Microsoft Windows Server 2008 R2 Enterprise (64-bit)
Microsoft SQL Server Enterprise Edition (64-bit)
Server 2: (SAP BOE/CMS)
Microsoft Windows Server 2008 R2 Enterprise (64-bit)
SAP BusinessObjects Enterprise 4.0 (64-bit) (Repository and Audit DB configure at Server 1) -Installed
Server 3: (SAP Data Services, Information Steward)
Microsoft Windows Server 2008 R2 Enterprise (64-bit)
SAP Information platform services 4.0 (64-bit) -error
SAP Data Services 4.0 (64-bit) -Not installed
SAP Information Steward 4.0 (64-bit) -Not Installed
Any help is appreciated.
-Jimmy
Hi,
are you using a Clustered Environment on BO side?
Check SAP Note - 1639053
Regards
-Seb.
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