No Purchase Order in SOST

[Former Member]

Dear experts,

We are on SRM7(Ext classic)

Shopping cart has been ordered, approved and PO has been created. But this PO is not available in SOST. All other SC approval mails are available in SOST but PO is not present. The vendor in the PO has an email id maintained.

Please advise on what could be ths issue.

Regards

[Former Member · Accepted solution]

Check Output tab on the PO Header and see if it has been sent. Also double check the email send job has been scheduled RSCONN01.

SG

[Former Member · Accepted solution]

Hi SG,

I checked as you suggested and under Output tab on PO header, the 'Sent on' field is blank. Also under 'Status' I see that the document is incorrectly processed.

I can see the following error messages

'Action could not be successfully executed'

'Error when sending to XXX'

I tried this for 2-3 vendors but the same message reappears everytime

How to resolve this??

Regards

[Former Member]

goto maintain business partner and see if the vendor has a email id or not, more over check the communication medium as well.