Database Server Not Found Error

[former_member373751]

Hi,

I am trying to use the Query Builder in Dashboards 4.1 to build a query to a Universe that sits on top of a Sybase IQ DB. Within Information Design Tool, where the Universe was built, I can query the DB fine and see the results as expected. When I try to run the same query in Dashboards I get the following error:

Request Processing Failed (XLS 000009)

Request Processing Failed (XLS 000009) []

<com.businessobjects.dsl.commons.exception.NestedException;

[Sybase][ODBC Driver][SQL Anywhere] Database Server not found>

Does anyone have any idea what is going on? I've been racking my brain over this for a few days and have yet to find a solution.

Thanks for your help!

Jeff

[Former Member]

Hi Jeff! How are you?

Could you fix this situation? Can you share please?

Thanks in advance.

[Former Member]

Hi Jeff,

Just verify if you have set the enviornment variables:

1. Add "C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects

Enterprise XI 4.0\win32_x86" to the PATH environment variables on your

Windows 7 client machine.

2. Reboot the machine once and then test the issue.

Also, let me know if your Dashboard Designer tool is on a different machine.

Regards,

Nakul Mehta

[Former Member]

Hi,

I have the same problem. And I do that yu are saying but the problem persists.

There is anything else that I can do?

Thanks

Hi all! Just to say that I've resolved the problem adding an ODBC System DNS, instead of User DNS.

Edited by: Estibalitz de la Cal on Jan 18, 2012 2:22 PM