Problems to access files in Content Server

[Former Member]

We recently did a migration of our DMS.

Initially our DMS was located in Sao Paulo and we changed our DMS server to Rio de Janeiro.

We kept the same version of the DMS, the same operating system and the same server configuration.

After this migration we are unable to view the original files (PDFs, DWGs,

etc..) that have been filed in Content Server.

We are receving the following error when we are trying to access file:

c: temp Regal FISPQ.pdf can not be created.

In transaction SLG1 we're getting the 404 Not Found error.

We debugged the program 'SCMS_HTTP_GET_FILE' and received the error file not found.

Can you help me?

Regards,

Sérgio Salomã

[Former Member · Accepted solution]

Hi,

I believe you have not done data carrier settings correctly. You need to define path for data carrier c:\temp\.

I hope this will solve your problem.

Pramod

[Former Member · Accepted solution]

Hi Pramod,

Where do I check if the path is defined? tcode DC20?

Regards,

Sérgio Salomã

[former_member188883 · Accepted solution]

Hi Sergio,

DC20 tcode is right to check the path.

Regards,

Deepak Kori

[Former Member]

Hi Sérgio

I am also facing similar issue. Is your issue resolved? Can you please guide me how did you resolve this issue.

In my case Content Server and Content Repository both are up and running but still I am not able to access the documents.

Thanks

[former_member188883]

Hi Sergio,

Can you check whether your content server is up and running ?

Check the status using Tcode CSADMIN .

Regards,

Deepak Kori

[Former Member]

Hi,

the content server is up and running well.

I checked in tcode CSADMIN.

Regards,

Sérgio Salomã