No attachment is included in the Mail from SOST

[former_member251898]

Hi SAPer,

Please could any of you help me out on this issue

We are on 4.6C. AP payment advice by means of BTE create an outbound email in SOST with payment advice to the correct mail addrsess and I can see the preview image of attachment within SOST.

The problem is that the auto-mail from SOST into my account does not have any attachment nor content at all.

Please advise me on what setting may cause this issue in SAP.

Thanks in advance

Kind regards

Taro

[Former Member]

Hello Taro,

What type of attachment is that like .pdf or .xls ? and what is the size of the file ?

Refer to below notes please

785564 - Device types for SAPconnect

Note 762870 - Language-dependent selection of device type

Note 488810 - Determining the device type for a certain language

1171138 - Size restriction for outbound e-mails

837300 - Size restriction when sending documents

Regards,

Arjun