DTW Login Failure

[Former Member]

Hi All,

B1 Version: 8.81.317

DTW Version: 88.1.7

API Version: 8.81.317

Can anyone shed some light as to why I am unable to logon to the DTW? I have tried most of the pointers on the Portal to include a fresh install but to no avail.

Full messag when attempting to logon to a company:

Connection to XXXXX failed

Error Code:131

Connection to license served failed.if license server address is invalid correct it; if TAO NT Naming Service stopped ,activate and restart the License Manager.

All have been tried.

B1 is running without any problem.

Regards

Earl

[Former Member]

Dear all Expert and Earl Harrison

I have the same issue. I try to uninstall and re-install again , but It still doesn't work. need ur help.

Regards,

Vathana

[Former Member]

I've had the same problem. To resolve it, you must uninstall and re-install the DI API, not just DTW. The DTW install wizard doesn't allow you to set the license server, the DI API install wizard does allow you to set it.

[Former Member]

Hellow Kevin:

The follow note can help you:

865191 - Data Transfer Workbench (DTW) Troubleshooting Guide

Regards,

Martín Morales

[Former Member]

nice answer for DTW issue

[Former Member]

Have you got the company list?

[Former Member]

Yes, all the companies are listed and I have even logged into each and created a transaction to be sure they are working ok...And all is fine.

[Former Member]

I mean in DTW login.

[Former Member]

Hi Gordon,

In the end I elected to de-install and re-install B1 and the issue is now resolved.

Best regards

Earl

[Former Member]

Hi Earl,

Could you show us what is your setting for DTW connection?

Thanks,

Gordon

[Former Member]

Hi Gordon,

There is not much that is displayed Login. When the Change Server is clicked:

Database Server = Name of Server

Login ID ad Password are entered correctly

In the DTW login: The User Code & Password are entered correctly

The Currenct Server is: SQL Server 2008 along with the Server Name

Regards

Earl