25 Replies Latest reply: Jul 19, 2012 7:50 AM by Krishna C RSS

CTI Intigration in SAP CRM.

Krishna C
Currently Being Moderated


Now i have a task in CRM CTI, I am unable to configure the cti in crm system as per the documentation given by CTI Vendor(Solidus_ecare). main issue is, I am getting the web ui screen with inactive ready and not ready buttons even my dsktop manager is in ready mode.so could you please help me out to configure cti and make ready as active.if the problem is from configuration, let me know wher i have to chek to fix this issue.