3 Replies Latest reply: Mar 8, 2012 11:30 AM by Gunther De Decker RSS

BI 4.0 Installation - bootstrap file is invalid

Patrick Gutheil
Currently Being Moderated

Hello,

 

I did a fresh installation of a BI 4.0 server on a linux x86_64server. There are no errors during the installation. If I try to access the CMC (http://<myserver>:8080/BOE/CMC) I get this error:

 

Error: Server <myserver> not found or server may be down (FWM 01003) null

 

The following message was written in the latest log files (/*/sap_bobj/logging/):

 

Server Intelligence Agent has failed to initialize because the bootstrap file is invalid. Please restore your bootstrap file from your backup.

 

Any ideas?

 

Thank

  • Re: BI 4.0 Installation - bootstrap file is invalid
    Currently Being Moderated

    Simple approach to this is would be create a another SIA using serverconfig.sh on other port start the new SIA try to connect to CMS or BOE/CMC if you are able to connect then delete the old sia and create it again creating the new SIA also creates new bootstrap files.

    bootstrap files are under bobje/enterpriseXXX/linuxXX/_bootxxx .

     

    jeet

    • Re: BI 4.0 Installation - bootstrap file is invalid
      Patrick Gutheil
      Currently Being Moderated

      I try a new installation. During the setup there is an error in phase "WaitForCMSForTheFirstTime" at 96%.

       

      setupengine.log

      11:40:23.472 start CMS for the first time..

      11:40:23.472 === BEGIN: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise 2>&1

      11:40:23.472 Working directory: /stage/51041018_BI_PLATFORM/DATA_UNITS/BusinessObjectsServer_linux

      11:40:24.427

      11:40:24.427 Errcode 1: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise

      11:40:24.427 ===   END: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise 2>&1

      11:40:24.427  Runtime of command was 1

      11:40:24.427  Return code from cmslogon.jar: 1

      11:40:24.427  ... waited for 31 seconds ...

      11:40:54.429 start CMS for the first time..

      11:40:54.429 === BEGIN: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise 2>&1

      11:40:54.429 Working directory: /stage/51041018_BI_PLATFORM/DATA_UNITS/BusinessObjectsServer_linux

      11:40:55.538

      11:40:55.538 Errcode 1: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise

      11:40:55.538 ===   END: /boe4/sap_bobj/enterprise_xi40/linux_x64/sapjvm//bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dtracelog.logdir="/boe4/sap_bobj/logging/ " -Dtracelog.process=cmslogon -jar "/boe4//sap_bobj/enterprise_xi40/java/lib/cmslogon.jar" "<myserver>:6400" Administrator "" secEnterprise 2>&1

      11:40:55.538  Runtime of command was 1

      11:40:55.538  Return code from cmslogon.jar: 1

      11:40:55.538  ... waited for 62 seconds ...

       

      /boe4/sap_bobj/logging/ /cmslogon_22881_2012_02_17_11_47_38_325_trace.glf

      |93B34CBC04934B2DA0A22B1C3991475E1|2012 02 17 11:46:05.449|+0100|>>|E| |cmslogon|21750|   1|main            | |0|0|0|0|BIPSDK.SessionMgr:logon|<myserver>:21750:1.2:1|-|-|BIPSDK.SessionMgr:logon|<myserver>:21750:1.2:1|ClP2Yp6zI0jQlzk12V8mNk81|||||||||com.crystaldecisions.sdk.occa.security.internal.LogonService||Server <myserver>:6400 not found or server may be down (FWM 01003) Connection refused^^

      |93B34CBC04934B2DA0A22B1C3991475E2|2012 02 17 11:46:05.450|+0100|>>|E| |cmslogon|21750|   1|main            | |0|0|0|0|BIPSDK.SessionMgr:logon|<myserver>:21750:1.2:1|-|-|BIPSDK.SessionMgr:logon|<myserver>:21750:1.2:1|ClP2Yp6zI0jQlzk12V8mNk81|||||||||com.crystaldecisions.sdk.occa.security.internal.LogonService||Is the CMS alive? Ensure the CMS supports SDK version 1400^^

       

      I used the following options to install the system:

      OS: SLES 10.2

      Install medium: 51041018

      ./setup.sh InstallDir=/boe4

      Prerequisite checking

      Summary of the missing critical and optional prerequisites

       

       

      Succeeded: Cannot be installed on the same machine as Information Platform Services (Critical)

      Succeeded: Minimum patch level requirements for OS (Optional)

      Succeeded: Bundled DB - user's home directory must have minimum mode of 755 (Optional)

      Succeeded: Bundled DB - these directories cannot exist: ~/sqllib and ~/$USER (Optional)

      Succeeded: Bundled DB - the gunzip utility needs to be on the system path (Optional)

      Succeeded: Check for required disk space in /tmp (Critical)

      Succeeded: Bundled DB - meet restrictions on UID and GID (Optional)

      Succeeded: Bundled DB - meet restrictions on the user's ID and primary group (Optional)

      Succeeded: Validate network settings (Critical)

      Succeeded: Platform Memory Architecture Requirement (Critical)

      Succeeded: Root User Rights (Critical)

       

      2  -   System install - user install plus system initialization scripts

      1  -   Full

      1  -   Install and use default database

      1  -   Install Tomcat application server and automatically deploy web applications and services to it

      1  -   Install and use Subversion

       

      What's going wrong? I am very grateful for help.

       

      Thanks

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