connection to database in sap crystal reports enterprise xi 4.0

[Former Member]

Hi,

When we are trying to connect to database in sap crystal reports enterprise xi 4.0 ,i am geting the below error.please advise.

Error:

Failed to establish a connection.The cause was:

Connot connect to SAP BussinessObjects Enterprise at this time.Please try again later.

[julian_jimenez]

Hi Nirmala,

Check in the settings of your connection and verify that the server name, port, etc. is correct.

Delete all the "Server Connections" you see and create from start a valid connection to the server.

Regards,

Julian

[Former Member]

Hi Nirmala,

We checked server name, port etc, but still we are getting the same issue.

Please reply if anyone has any solution or suggestion.

Thanks

Riyaz

[Henry_Banks]

Hi,

Go to CMC make sure your CRProcServer and CRCacheServer are running

Go to BILaunchPad  > applications > Crystal For Enterprise

This will open the local Client Tool installation on your machine (Cr4Ent Designer) by invoking it from the web app, and will supply all the server , ports and proxy info in  a token to your client.

Nice and easy for the initial login

Regards,

H

[Former Member]

Thanks for your quick response Henry....

I checked all this things and all are working fine.

Now I am able to connect to BOE server.

The cause behind the issue was in "CMC > Applications > Web
Service > Access URL:"  the URL was having different server name which we have changed earliar, I just correct the URL and issue got resolved.

But now when I am trying to access BOE Server through Crystal Reports for Enterprise 4.0 client tool directly not from launch pad, it probes me the same error. (Note: I used the same parameters which i got from launch pad token to this)

Is that a only way to use Crystal Reports for Enterprise 4.0 from launch pad ??

[Former Member]

Now I am able to connect to BOE Server from "Crystal Reports for Enterprise 4.0" directly, i mean there is no need to access BI launchpad for using the same.