Identifying transaction partner change in action

[Former Member]

Hello all ,

We need actions of transactions to start after change in specific partner

(we need an alert smart form to be triggered).

how can we customize an action condition that identifies a specific partner change in transaction ?

(IE. employee responsible change).

Maybe someone knows ?

Best Regards,

Nitzan

[Former Member]

Hi,

Thanks you both ! Just to let you know guys - I haven't forgot this thread...

Both solutions seems very good.

I'll test them and then get back to here ....

[VishnAndr]

Hello, Nitzan.

I'd suggest to try a different approach.

Action's condition can be not only from workflow (under "workflow" I mean container and rules). But also BAdIs EVAL_SCHEDCOND_PPF for Schedule Condition and EVAL_STARTCOND_PPF for Start Condition can be used.

In action definition you set which way is used for conditions: workflow or BAdI. There is a [Note 1007346 - Scheduling of actions only after resetting a status|https://service.sap.com/sap/support/notes/1007346] which provides an example of such BAdI for Schedule Condition when some status is reset. You can do something similar to identify a change of the partner.

Hope this will help.

[Former Member]

Great answer , Andrei.

I used your solution with functions suggested by Bruno.

Works great. Thanks you both.

I just can not understand how to give you points in this new UI .... ?????

Where should I do it ?

[BGarcia]

Hi Nitzan,

In action condition menu, I would create a parameter where I would flag if a partner change was occurred.

This flag would be calculated, by implementing BADI CONTAINER_PPF, where I would use function modules like CRM_PARTNER_READ_DB and CRM_PARTNER_READ_OW to get the partner consulting database and memory, and compare the values to check if it was changed.

Check if may help you a little more.

Kind regards,

Bruno

[sebastian_hockmann2]

Hi.

we have the same issue for Solution Manager 7.1.

We had implemented our own coding in "BADI CONTAINER_PPF".

But we're not sure which Business Object we have to use as filter value. And how it is possible to debug

the coding ?

We had set the additional Flag in PPF Conditions (SPPFCADM) for application CRM_ORDER

--> Contraints configuration --> Action profile Incident Management ( ZMIN )  :

ZMIN_STD_BELEGUNG_SUPPORTMA

Actually we get stuck to get this BADI working.

Thanks.

Sebastian