on 02-28-2012 6:07 AM
Hi Expert,
I am trying to map sold-to-party partner id default in SMCR- CRM screen (when Request for Change screen open) .
In IB52 ->Goto -> Partner , i gave sold-to-party details.
but its not reflecting in Request for Change screen open in CRm_UI.
Rg,
Karthik
Hi Karthik,
Please check if you have assigned partner ID at system level. Sometimes user assign partner ID at top level or few levels.That could be an issue.
Thanks,
Regards
Vikram
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Hi Karthik,
have you deleted from other levels?
Also check below note:
1165357 Sold-to-Party is not assigned to Service Desk messa
1518907 - Solution Manager: wrong partner determination after update to Support Package 24
1165357: Sold-to-Party is not assigned to Service Desk
824640: Customizing missing for Service Desk in Solution Manager
is sold to party have BP organization type?
Thanks
Regards
Vikram
Hi Karthik,
Could you please share the details of the customization required to make the sold to party field to be filled up in the creation screen.
Regards,
Nivedha
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Hi Karthik,
Do you have any solution for this issue? I have the same issue. I have assign the partner id in the system level. I checked the partner determination procedure for the transaction type it is not enabled with changeable option still it is not showing the default sold to party.
Regards
Chithra Natarajan
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