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Errormessages from TREX after upgrading eCommerce to 7.01 SP7

Private_Member_321544
Active Participant
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Hi SDN,

We are using ecommerce 7.01 for ERP.

We had to replace the IBM JVM with the JVM from SAP. After we done that, the shop was no more running.

We've found then a Note where is described that we have to patch our shop to solv that problem. So we have patched our shop with 7.01 SP7.

The problem is now that the TREX gives messages back to the ecommerce. The messages are the following:

1.5^H#0022642DB0FA006F000000F9000018030004BBC23D4D20B7#1332342833356#/Applications/Common/Infrastructure#sap.com/crm~b2c#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Guest#0##n/a##76f49725736811e19964000029dc825e#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: {0}#1#Invalid status 'DeletePending' for index 9d3e694f5e453648e10000000a290a1fg53108(CatalogKey: FS_IT_001)#

#1.5^H#0022642DB0FA006F000000FA000018030004BBC23D4D5E08#1332342833372#/Applications/Common/Infrastructure#sap.com/crm~b2c#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Guest#0##n/a##76f49725736811e19964000029dc825e#SAPEngine_Application_Thread[impl:3]_35##0#0#Warning#1#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Java###Warning: {0}#1#Invalid status 'CreatePending' for index c7571e4e6e67c01de10000000a290a1fg53108(CatalogKey: FS_IT_001)#

#1.5^H#0022642DB0FA006F000000FE000018030004BBC23D4E0964#1332342833416#/Applications/Common/Infrastructure#sap.com/crm~b2c#com.sap.isa.catalog.trex.TrexCatalogServerEngine#Guest#0##n/a##76f49725736811e19964000029dc825e#SAPEngine_Application_Thread[impl:3]_35##0#0#Error#1#/Applications/Common/Infrastructure#Java###No $ROOT_ISA_ERP document found in index {0}, continue with empty result {1}#2#esh:g53108~g53108~production_mbom~~plm#Unknown view attribute;area,location=sapu70:30703 (Errorcode 23013)

The TREX gives back this messages for all the catalogs which are on TREX. Not only for the one which should be loaded by our eshop. I think there is a general problem in communication between TREX and shop.

Unfortunately the TREX errorcodes are no where described. So we do not know how to solv that errorcode 23013.

We've updated our TREX to the newest version 7.10.48. But the error still occurs.

We have tryed too the Report ESH_REFRESH_RUNTIME_BUFFER which is described in note 1504003.

Can you please help me with that problem?

I think thats a general problem with 7.01 SP7 and ERP-backend/TREX. Does others have this error too??

Thanks and best regards,

Toni

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi, Toni

Please, try to research this issue by Tcode TREXADMIN

Denis

Private_Member_321544
Active Participant
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Hi Denis,

In the TREXADMIN i can find only that messages:

<unknown>|2012-03-22 11:11:20|AlertServer Check|tu7adm|multi|<Documentation>|Result of findRfcConnections in getR3RfcDestinations() for G53/TREX_TU7/weblogin/108: [('<ERROR>', 'a rfc communication failed', 'protocol mismatch found for table', '', '', '', '', '', '', '', '')]

[47119298431744] 2012-03-21 16:13:53.414 e WebServer    TrexApache.cpp(00380) : pid 24396 : Returning an error response to the client:

[47119298431744] 2012-03-21 16:13:53.415 e WebServer    TrexApache.cpp(00381) : pid 24396 : <?xml version="1.0" encoding="UTF-8"?><TMResponse><Search><NumOfHits>0</NumOfHits><IndexSize>0</IndexSize><NoOfAllHitsInIndex>0</NoOfAllHitsInIndex><SearchDocList></SearchDocList><AttributeDistributionList></AttributeDistributionList><requestedSearchResults>1</requestedSearchResults><TraceList></TraceList><KernelTime>1</KernelTime><Return><ReturnCode>23013</ReturnCode><ErrorText>Unknown view attribute;area,location=sapu70:30703</ErrorText></Return></Search></TMResponse>

This messages are not really helpful. The problem couln't be solved at the TREXADMIN.

Thanks and best regards,

Toni

Former Member
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Please check or try to refresh rfc-destination for TREX with type T (tcode sm59)

also check settings in the visual administrator

getR3RfcDestinations() for G53/TREX_TU7/weblogin/108: [('<ERROR>', 'a rfc communication failed', 'protocol mismatch found for table', '', '', '', '', '', '', '', '')]

Private_Member_321544
Active Participant
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Hi Denis,

Thanks for your answer. But answers like that are not helpful for me. The admin tool is connected and all RFC-Connections are ok. The catalog is loaded at the ecommerce. The only problem is that ecommerce check in basket the article one more time. There he says "Material do not exist".

So the RFC-Connection like its displayed in the TREX logs is not the problem. That must be a problem in coding of ecommerce/TREX or ERP.

We do not have any configuration-problems. All runned perfect before we updated the ecommerce to 7.01 SP7.

Can you please say me if that all are the right versions? 

Ecommerce --> 7.01 SP7

ERP --> SAP_BASIS 701 Level 0008.

TREX --> 7.10.48

Which of this versions is wrong?

Thanks and best regards,

Toni

former_member215107
Active Participant
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Hi Toni,

How did you resolve it ?

Thanks

Rodolphe

Answers (0)