13 Replies Latest reply: Nov 5, 2012 9:17 AM by Radoslaw Stefaniak RSS

Letter Channel in 7.0 EhP1

Radoslaw Stefaniak
Currently Being Moderated


I have read many notes and BPs (like C39) about channel "letter" for campaigns and I do not see there anything that an end user could easy use.

I mean the scenario where the prints are done at customers site by CRM, and not at third party based on exported file with customers from target group.

I see the possible mailform fillin on campaign when I choose OpenChannel as a communication channel, and think this could be something

interesting for me. I would like to make a functionality where as for emails, mailform would be set on campaign and when execution, prints will be loaded to spool.


Has anybody any experience in configuration for letter channel in CRM 7 when self printing was to be done?