We would like to take over all the customers in our Solution Manager.
We defined all the required RFC destinations (SM_SP_customer_number).
Now we would like to take over all the customer with customer numbers and installation number in order to fill the both views
"V_AISAPCUSTNOS" and "V_AIINSNRS".
Therefore we run the report AI_SC_GET_SAP_CUSTOMER_NUMBERS.
Unfortunately this report does not show the option "RFC connection", but the option "Processed by number".
In this case we cannot choose the new customers/RFC connections
What is the procedure to take over all the customers within Solution Manager 7.1?
Can you check if the below notes help ..
please use the below Incident management update guide to get this fix
section 2.3.2 Synch Customer Number and Installations
Here is the fresh updated Configuration and Upgrade Guide for VAR (version 1.1, March 2012): https://websmp203.sap-ag.de/~sapdownload/011000358700001353932011E/VAR-Guide_IM_ConfMar16.pdf (it is placed in VAR Documents 7.1)
It will clarify you that you should run the repot AI_SC_GET_SAP_CUSTOMER_NUMBERS with your own customer number (as a VAR Partner). This report will fill table V_AISAPCUSTNOS with your clients customer numbers from SAP Service and Support Backbone basing on your own customer number.