cancel
Showing results for 
Search instead for 
Did you mean: 

Error when running the Crystal Report 9.1 (visual studio 2003) in the deployed server

Former Member
0 Kudos

Hello,

1) I am suddenly getting an error message ‘Load Report failed’ in a production server (where the VS2003 application is deployed) when the Crystal Report is executed. This has happened maybe because of the Windows/Crystal Report Updates!

I am able to see the same report perfectly fine in the development computer using VS 2003.

I am using the 9.1 version which is part of the Visual Studio 2003.

The event logs show 'Either the keycode library is not registered or it cannot be loaded ...EventID=10029'. See attached screen shot.

Please help?

2) Since I was getting a registration suggestion window  for using Crystal Reports, I registered twice using different email address and it said that it will send me the KeyCode for the Crystal report but after successful registration I never got any keycode but just an email acknowledging the Registration.

I believe the KeyCode is required to use it in the server to execute/run a report.

Can SAP representative email the keycode to my gmail account?

My product key is: 

Please help to resolve both my problems

Thanks in advance,

Sanjay Chudasama

Accepted Solutions (1)

Accepted Solutions (1)

saurabh_pathak
Active Contributor
0 Kudos

1) Load report failed has been answered many times, top right corner has a text/search box, it could have helped you search following:

http://search.sap.com/ui/scn#query=load+report+failed&startindex=1

http://scn.sap.com/docs/DOC-3451

http://scn.sap.com/docs/DOC-21995

2) As far as deployment is concerned check following for supported platforms:

https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567

~ Saurabh

Former Member
0 Kudos

Hi Saurabh,

Thanks for you reply.

Firstly the Report was running fine for months. It may be because of some Windows Updates/Crystal Report Updates that it has suddenly stopped working displaying the Error! See the attached screen shot for the Event logs in Windows.

I had searched for the specific problem earlier & and the resolution is:

Deploy with the merge modules (*.msm files) and in the properties of the Licencing module enter the Keycode and then create the exe files & install it in the production server.

How do I get a keycode? It forced me to Register and displays that you will get a Keycode as soon as you click submit. BUT I ONLY GET A MESSAGE IN THE EMAIL ACKNOWLEDGING THAT I AM REGISTERED.

I TRIED IT TWICE WITH DIFFERENT EMAILS.

I need a key code from the SAP support. What email do I send this request to?

Thanks,

Sanjay

former_member183750
Active Contributor
0 Kudos

If I memory servers, you have to open the Crystal_Regwiz2003.msm in the .NET deployment project. One of the properties of the msm was Keycode (or similar). You entered the keycode here. To find your keycode; in VS2003 IDE, go to the Help | About screen. You will see one of the installed components as Crystal Reports and the keycode will be on the right of that. Copy the keycode from here, paste in the above.

For more details see the article Crystal Reports and Visual Studio .NET - Application Deployment.

- Ludek

Follow us on Twitter

Got Enhancement ideas? Try the SAP Idea Place

Share Your Knowledge in SCN Topic Spaces

Former Member
0 Kudos

I had the same issue, I was given generic registration key.8886909502 fixed my issue.

Answers (0)