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Crystal Report Runtime Environment Doesnt work on Windows 2008 Server

Former Member
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I keep getting the below error when trying to run Crystal Reports the on IIS 7 on the Windows to 2008 Server. I installed CRforVS_redist_install_32bit_13_0_2.zip on the server. But keep getting a blank screen and get the below error in the background. I tried everything including re-installing Crystal Reports:

Server Error

404-File or Directory not found

The resources you are looking for might have been removed, had its name changed, or temporarily unavailable.

It runs fine within Visual Studio but not on the the server with the Crystal Report Runtime Environment.

Accepted Solutions (1)

Accepted Solutions (1)

saurabh_pathak
Active Contributor
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This error doesn't seem to be thrown by CR runtimes.

You can use Fiddler to find missing files on your server.

http://www.fiddlertool.com/fiddler/

You can also go through following blogs:

How to find the ReportObjects in Crystal Report using Crystal Reports .NET SDK?

Crystal Reports for Visual Studio 2010 - Deployment

~ Saurabh

Former Member
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Fiddler tells me that WebResource.axd is missing is this part of the Crystal Report install?

saurabh_pathak
Active Contributor
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Not that I know,  perhaps providing the full path of the missing file could be a great help, though as per my findings .axd files are built into a handlers and this is do with .NET Framework and you can post your query on Microsoft's forum.

~ Saurabh

Message was edited by: Saurabh Pathak

Former Member
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It basically points to the main web folder where your web.config also resides and looks for the WebResources.axd file in that folder.

saurabh_pathak
Active Contributor
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Hi Natasha,

Could you please provide the exact path?

Moreover what happens when you install following rather than the one you are trying to install:

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0_3.zip

~ Saurabh

Former Member
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I get the same results even with this install.

former_member188030
Active Contributor
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Looks like an issue with deployment.

Could you redeploy the application, make sure that all the resources have been deployed.

For reference see 'Deployment' section in the DEV guide:

http://help.sap.com/businessobject/product_guides/sapCRVS2010/en/crnet_dg_2010_en.zip

- Bhushan

Answers (0)