SAP Mobile BI server connection issue from android - SAP Community

Hi,

i need to connect from my android mobile to sap bi phone.

i have entered all the details(successfully connected from IPAD2) but it gives an error as

the server version is not supported.MOB08007

My server version is 4.0.

BI4

http://xxx:xxx:xx:xx:8080

CMS:6400

Username

Password

Enterprise

Can any one have connected through android and let me know what i am doing wrong here?

SAP Managed Tags:
Android,
SAP BusinessObjects Mobile

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Answers (8)

hi Atul,

i too am doing the same , re-installing the SAP BO mobile on my phone.

will update accordingly.

thanks,

vinay singh

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did anybody got the solution for the above problem ??

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Hi Vinay,

what issue are you facing?

can you elaborate

let us know the environment details as well

version of android or apple device used

error message

Regards,

Atul B

Hello Atul,

Can u please help on the issue I am facing when I am trying to connect from my Android device to BI4.1 mobile?

Below are the details of my Env.

BO Version: SAP BI4.1 SP2

OS: Red Hat Enterprise Linux Server release 5.7 (Tikanga) on VMware 10 guest on Windows 8 host

App Server: Tomcat(using default full installation)

All the modules like CMC, BI etc are working perfectly fine.

When trying to connect from mobile, it is throwing "Connection to the server could not be established; try again or contact administrator(MOB06031)"

Below are the details used in mobile connection:

Name:TestCon

Server URL: http://rajrhel:9090

CMS: rajrhel:6400

User: <username>

Password: <password>

Auth Type: Enterprise

I have added "rajrhel" hostname in /system/etc/hosts file & able to ping the BI4.1 SP2 server from mobile.

Since it is full default installation, I have not changed anything in any of the .war files in webapps folder of tomcat.

Please help & let me know if I am doing something wrong here!!!

can you try to access the http url from your android device browser?

not the sap bi app.. but any browser on your phone or tab.

If it is reachable through .. then we can be sure, connectivity is not an issue

Regards,

Atul B

I am able to access the http://rajrhel:9090 URL on my android device thru Chrome browser.

Able to see the tomcat homepage(both with hostname & ip address).

Thanks,

Rajesh

Thanks Atul,

After re-installing the SAP Business Objects Mobile on my Android device, I am able to connect to BI4.1 server.

Thanks,

Rajesh

Great !

Hi!

I got this error "the application does not support the server (mob08007)". I did everything listed and I could not connect to Android.

SAP BO BI 4.0 SP2.

mobi.propierties with:

# Android Phone

androidphone.corporateCategory = Mobile

androidphone.personalCategory = Mobile

With Iphone and Ipad works fine.

Any help?

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Hi Ireiba,

you should upgrade your Service Pack as it is not support to android i too face the same problem is solved by upgrading the Service pack only for accessing in Android platform

Thanks and Regards,

Vishal.G

Install FP14 on the MOBI server & Restart tomcat. This will resolve the connection issue.

I had the same issue before applying the FP 14.

Regards,

Sandeep

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Hi sandeep,

we have BI platform 4.0 sp2 patch 15.

hence i don't think that will be the issue.

to update issue we are now getting the error as

Connection to the server could not established.Try Again or contact your administrator(MOB06031)

Looks like you have not copied the MobileBIService.war from C:\Program Files (x86)\Mobile 14\Client to C:\Program Files (x86)\Tomcat6\webapps after applying the FP15. You mentioned that the MANIFEST.MF is still showing 14.0.2.364. After, copying MobileBIService.war from C:\Program Files (x86)\Mobile 14\Client to C:\Program Files (x86)\Tomcat6\webapps, restart the tomcat on the MOBI server. As my environment is on FP14, this is the version in the MANIFEST.MF file
Implementation-Version: 14.0.2.657

Also try using the IP address instead of the host name or server name

Hope this helps. I made it work on both my Samsung Galaxy SII mobile as well as Galaxy tab yesterday .

Regards,

Sandeep

Hi Sandeep,

Thanks for your replay.

I have followed the above steps.My MANIFEST.MF file shows now 14.0.2.687.I have fix pack 15.

still i am not able to connect.The same error persists.

My main problem is the error code MOB06031,it is too generic to find out the exact issue.

Can you guide me the exact steps you have configured for your mobile BI.is it the fix patch 15?or may be any other file we need to configure?

Regards

Kishore

Make sure you edit mobi.properties (present at C:\Program Files (x86)\Tomcat6\webapps\MobileBIService\WEB-INF) to make sure your Android devices are detected. Add the below lines to the the file:

#androidtablet

androidtablet.corporateCategory=Mobile

androidtablet.personalCategory=Mobile

androidtablet.category.mobileDesigned=MobileDesigned

androidtablet.category.secure=Confidential

androidtablet.pagemode=true

androidtablet.outputDataType=convertChartToTable

androidtablet.docTypes=Webi,CrystalReport

#androidphone

androidphone.corporateCategory=Mobile

androidphone.personalCategory=Mobile

androidphone.pagemode=true

androidphone.outputDataType=convertChartToTable

androidphone.docTypes=Webi,CrystalReport

Save and restart tomcat on the MOBI server.

Let me know if it works.

Regards,

Sandeep

Dear Sandeep Bomidika,

I have the same issue.

I installed BO Edge 3.1 SP5

Client tools 3.1 SP5

BO 3.1 Mobile SP5

I deployed MobiServer.war and MobiBI Service.war

But I couldn't connect through Android tablet device (samsung galaxy tab) with Business Objects Mobile app.

As stated above I have MOB08007 error.

I added your code for androird tablet and phone. But still couldn't connect.

I checked Manifest file, the version is 12.5.0.1190. Don't know why, even I installed latest versions.

I downloaded the latest fix pack for Edge server and BO Mobile, but they didn't installed because my system has latest version than fix packs.

I didn't check with an iPad, but I will soon.

Do you have any ideas how to solve it?

for example how can I get latest MobiServer.war with latest Manifest version.

any help will be appreciated. thanks in advance!

Hi Sandeep,

Can you send the details how to configure in admin side (.war files ) and how to import to my android i.e galaxy tab 7.7 6800 please send to my mail i.e vishal.guttula@gmail.com

Thanks in advance

VIshal.g

Hi,

I have exactly the same problem with the same backend versions. In my case it works with iPAD but not on Android (version 4.0.3) with the same settings into the APP.

Were you able to let it work properly on Android?

Thanks to share....

Please check the version of the MobileBIService.war file.

You can do so by following the steps given below:

1. Go to /Tomcat6/webapps/MobileBIService.war

2. Open the META-INF folder.

3. open the Manifest.mf file using notepad.

You should a number such as 14.0.2.xxx

Please provide the number that you see there.

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Hi Mihir,

it is 14.0.2.364.

Thanks

kishore

HI Mohapatra,

Server URL : http://myserver:8080 EX : http://10.1.1.255.154:8080

CMS Name :  10.1.1.255.154

Auth : Enterprise

and password username.

Thanks.

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Hi Bhanja,

Check you are in 4.0 SP2 Fix Pack 14 or above, otherwise upgrade your platform.

Best Regards,

Lluis.

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Is there mobile app in the Android market to connect to BO? I don't think SAP supports Android for now. I know they are planning to develop Android apps for BusinessObjects but it is not out yet so far I know.

What is the android app you are using to connect to BusinessObjects through Android?

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Mobile app for Android was released recently. Check the market again

I just checked it. You are right. It was released recently on June 6th. I installed it and tried it immediately. It is working fine.

The link should be http://myserver:8080/BOE/BI that's how I tried it.

Thanks Denis.

Hi Zahid,

I have tried with http://myserver:8080/BOE/BI but still has no luck.

Did we need to add some setting in the BI server? We have successfully able to connect from IPAD.

Hence i am not sure what else we require to connect from a android device.

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