For material M1(serial number managed) we created sales order which has two lines Line1 & line2. Now at the time of outgoing delivery line1 had serial number S123 and line2 had serial number S456.
Due to some problem customer return both items. In return delivery shipping department did mistake and they received serial number S456 against line1 and S123 against line2. They supposed to recieve S123 against line1 and S456 against line2.
Now production wants to do rework production order for serial S123 & S456. Here they do 261 movement. System send an error message that "Stock data of serial number S123 not suitable for movement" Message number IO231.
Please suggest solution how to resolve this? Reply appreciated.
Dear Eric Sun,
I did not mean to change the Serial Profile settings in T.Code OIS2 from Inconsistencies in Stock
Data - Error to Inconsistencies in Stock Data - Warning.
Sometimes apart from the system status a user status can be used to allow or forbid some
actions,so I asked if there is any status profile linked to the equipment category in OIEB(check for
the equipment category linked in OIS2 for the serial no Profile).
Please check the thread http://scn.sap.com/thread/1821947
This may be helpful to you.
Not sure if this will work as you are saying the status is already ESTO still you can try...
in IQ02-Edit-Special serial number functions-manual transactions- to stock
After this try to post 261.
If this dosent work please revert with following information
1. Is material batch managed, if yes check master batch in the serial number does it match to the batch number for which you are trying to post 261.
2. If serial number has equipment assgined to it.
3. In MMBE go to environment->equipment / serial number do u find these 2 serial numbers?
Please understand if insp lot is serial number managed then we can not reverse it. So revert transaction option will not work in this case.
Yes, I can find these two serial number at MMBE, but when we do rework against SO system try to check sales order assigned serial number. Now both time we have different serial number it does not allow to do.
We understand this was user error but now how to correct our database to move forward?