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Can not install license file

caesar_mathias
Explorer
0 Kudos

We succesfully installed the testdrive in a VM and got most of it running after some issues.

Now we are facing the issue that the license file (NPL.txt) would not install.

When running the command, the following error occures. Any hints?

nplhost:npladm 53> saplikey pf=/usr/sap/NPL/SYS/profile/NPL_DVEBMGS42_nplhost –install

*** ERROR => CTrcOpen: fopen dev_likey

---------------------------------------------------

trc file: "dev_likey", trc level: 1, release: "720"

---------------------------------------------------

Wed Jun 27 00:15:47 2012

MtxInit: 0 0 0

Loading DB library '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' ...

Library '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' loaded

Version of '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' is "720.00", patchlevel (0.80)

DBSDBSLIB : version 720.00, patch 0.080 (Make PL 0.80)

MAXDB shared library (dbsdbslib) patchlevels (last 10)

  (0.080) New feature batch streaming (note 1340617)

  (0.073) Problem with invalid DBSL datatype 111 fixed (note 1530969)

  (0.072) New feature ignore duplicates (note 1340617)

  (0.072) Corrupted PERM memory block fixed (note 1529003)

  (0.065) Send wp type to the database (note 1340617)

  (0.062) Row counter limit set to 65535 (note 1340617)

  (0.054) ABAP: Return technical database PPMS information (note 1419552)

  (0.053) ABAP: Return technical database PPMS information (note 1419552)

  (0.047) Connection table corrected (note 1466271)

  (0.047) Make and release information for MaxDB DBSL (note 578324)

Loading SQLDBC client runtime ...

SQLDBC Module  : /sapdb/clients/NPL/lib/libSQLDBC77.so

SQLDBC SDK     : SQLDBC.H  7.8.2    BUILD 017-121-241-257

SQLDBC Runtime : libSQLDBC 7.8.1    BUILD 020-121-241-388

SQLDBC client runtime is MaxDB 7.8.1.020 CL 241388

SQLDBC supports new DECIMAL interface : 1

SQLDBC supports VARIABLE INPUT data   : 1

SQLDBC supports VARIABLE OUTPUT data  : 1

SQLDBC supports Multiple Streams      : 1

SQLDBC supports LOB LOCATOR KEEPALIVE : 1

SQLDBC supports LOB LOCATOR COPY      : 1

SQLDBC supports BULK SELECT with LOBS : 1

SQLDBC supports BATCH STREAM          : 0

INFO : SQLOPT= -I 0 -t 0 -S SAPR3

Try to connect (DEFAULT) on connection 0 ...

Wed Jun 27 00:15:48 2012

Attach to SAP DB : Kernel    7.8.01   Build 020-121-241-388

Database release is SAP DB 7.8.01.020

INFO : Database 'NPL' instance is running on 'NPLHOST'

DB supports UPSERT SQL syntax : 1

DB supports new EXPAND syntax : 1

DB supports LOB locators      : 1

DB uses MVCC support          : 0

DB max. input host variables  : 2000

DB max. statement length      : 65535

INFO : SAP DB Packet_Size = 131072

INFO : SAP DB Min_Reply_Size = 4096

INFO : SAP DB Comm_Size = 126976

INFO : DBSL buffer size = 126976

INFO : SAP DB MaxLocks = 300000

INFO : Connect to DB as 'SAPNPL'

Command info enabled

Now I'm connected to MaxDB

00: NPLHOST-NPL, since=20120627001547, ABAP= <unknown> (0)

Connection 0 opened (DBSL handle 0)

INFO : SAP RELEASE (DB) = 702

SAP License Key Administration  -  Copyright (C) 2003 - 2007 SAP AG

Wed Jun 27 00:15:49 2012

*** ERROR => 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied). [likeylat_w.c 508]

E 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied).

*** ERROR => 11 likey_admin_clt: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [likeylat_w.c 508]

E 11 likey_admin_clt: Error getting the hardware key. You might find some

  information in file "dev_ms" on the message server.

Accepted Solutions (0)

Answers (3)

Answers (3)

malcolm_weaver
Discoverer
0 Kudos

one ran into the same . . . Couldn't open file "dev_hwid" (Permission denied) . . . error


CAUSE: one was changing default directory away from the default /home/<sid>adm

              one was changing default directory away from a directory where dev_hwid file exists.


tcsh:x6dadm@bmw:/> pwd

/

tcsh:x6dadm@bmw:/> saplikey pf=/usr/sap/X6D/SYS/profile/X6D_ASCS01_bmw -show

. . .

***ERROR=> 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied). [likeylat_w.c 508]

E 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied).

           . . .

SOLVED:  change the default directory to a directory that has the dev_hwid file existing in it

         /home/<sid>adm                                                  is one of those directories

         /sapmnt/<SID>/exe/<codepage>/<os_platform>     is another of those directories

         tcsh:x6dadm@bmw:/home/x6dadm> find . -name "dev_hwid"

         ./dev_hwid

         tcsh:x6dadm@bmw:/home/x6dadm>

        tcsh:x6dadm@bmw:/sapmnt> find . -name "dev_hwid"

        ./X6D/exe/uc/linuxx86_64/dev_hwid


        tcsh:x6dadm@bmw:/sapmnt>



tcsh:x6dadm@bmw:/home/x6dadm> saplikey pf=/usr/sap/X6D/SYS/profile/X6D_ASCS01_bmw -show
SAP License Key Administration  -  Copyright (C) 2003 - 2007 SAP AG

List of installed License Keys:

==========================================

1. License Key:

------------------------------------------

System                : X6D

. . .

Software Product      : NetWeaver_DB6

. . .

Type of License Key   : permanent

. . .

Validity              : valid

2. License Key:

------------------------------------------

System                : X6D

. . .

Software Product      : Maintenance_DB6

. . .

Type of License Key   : permanent

. . .

Validity              : valid

                   ------------------------------------------

2 license keys listed.

tcsh:x6dadm@bmw:/home/x6dadm>

former_member188883
Active Contributor
0 Kudos

Hi Matthias,

Looks like you kernel version is very low. Could you please update the kernel to ( latest - 1 ).

Hope this helps.

Regards,

Deepak Kori

Former Member
0 Kudos

SOLVED:

I ran into the same thing.  I had exactly the same errors (both of them)

As far as I can tell, for me the cause was that I initially logged in to ssh as root and I then did "su npladm"  This kept root's environment settings.

I opened fresh console and logged in directly as "npladm",

then I ran the saplikey command again and it worked fine

login as: npladm
Using keyboard-interactive authentication.
Password:
nplhost:npladm 28> saplikey pf=/usr/sap/NPL/SYS/profile/NPL_DVEBMGS42_nplhost -install /tmp/NPL.txt
SAP License Key Administration  -  Copyright (C) 2003 - 2007 SAP AG

1 SAP license key(s) successfully installed.
nplhost:npladm 29>

I used the "SUSE Linux Enterprise Server 11 SP1 SAP Testdrive eSoftware Media Kit Strong Encryption (128+ bit) English1" image downloaded from http://download.novell.com/Download?buildid=x1e9uCQ4074~

Way to go SUSE, great stuff...

A fresh SAP system in the blink of an eye

chris

0 Kudos

Thank you, I was runing in th same error, when I executed "su user" this kept the root´s environment settings but when I executed "su - user" everything works fine

Former Member
0 Kudos

There two errors one regarding file access and another related to hardware key.

Please make sure that you are installing the license with <sid>adm user account and this user has sapsys as its primary group.

Also make sure the license you applied is for the right hardware key. You can determine your hardware key with this command .

saplikey pf=path to instance profile -get

Regards

Amit Padmawar

Former Member
0 Kudos

I also tried to set up the VM with SAP Netweaver Gateway and did all steps as shown in the manual. I have the same problems as Matthias already wrote:

What i already tried:

- Checking the dev_ms log, but there are no interesting log entries, no errors

- ordering a new license

- reinstalling whole linux and SAP on the VM

- I am 100% sure to have the correct license file

here is the information from the terminal session:

sapnetweavergateway:npladm 3> saplikey pf=/usr/sap/NPL/SYS/profile/NPL_DVEBMGS42_nplhost –install /tmp/NPL.txt
*** ERROR => CTrcOpen: fopen dev_likey

---------------------------------------------------
trc file: "dev_likey", trc level: 1, release: "720"
---------------------------------------------------

Thu Jul  4 11:16:51 2013
MtxInit: 0 0 0
Loading DB library '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' ...

Thu Jul  4 11:16:53 2013
Library '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' loaded
Version of '/usr/sap/NPL/SYS/exe/run/dbsdbslib.so' is "720.00", patchlevel (0.201)

DBSDBSLIB : version 720.00, patch 0.201 (Make PL 0.201)
MAXDB shared library (dbsdbslib) patchlevels (last 10)
  (0.201) Take care of warnings during database connect (note 1600066)
  (0.117) Define a primary key on the temp tables for R3szchk (note 1606260)
  (0.114) Support of MaxDB 7.8 and 7.9 (note 1653058)
  (0.103) Close all lob locators at end of the transaction (note 1626591)
  (0.101) Fix for unknown table __TABLE_SIZES_ (R3szchk) (note 1619504)
  (0.098) Use filesystem counter for R3szchk (note 1606260)
  (0.092) Secondary connection to HANA (note 1481256)
  (0.089) UPDSTAT with SAPSYSTEMNAME longer as 3 characters (note 1584921)
  (0.081) No UPSERT on WBCROSSGT (note 1521468)
  (0.080) New feature batch streaming (note 1340617)


Loading SQLDBC client runtime ...
SQLDBC Module  : /sapdb/clients/NPL/lib/libSQLDBC77.so
SQLDBC SDK     : SQLDBC.H  7.8.2    BUILD 017-121-241-257
SQLDBC Runtime : libSQLDBC 7.8.1    BUILD 020-121-241-388
SQLDBC client runtime is MaxDB 7.8.1.020 CL 241388
SQLDBC supports new DECIMAL interface : 1
SQLDBC supports VARIABLE INPUT data   : 1
SQLDBC supports VARIABLE OUTPUT data  : 1
SQLDBC supports Multiple Streams      : 1
SQLDBC supports LOB LOCATOR KEEPALIVE : 1
SQLDBC supports LOB LOCATOR COPY      : 1
SQLDBC supports BULK SELECT with LOBS : 1
SQLDBC supports BATCH STREAM          : 0
INFO : SQLOPT= -I 0 -t 0 -S SAPR3
Try to connect (DEFAULT) on connection 0 ...

Thu Jul  4 11:16:54 2013
Attach to SAP DB : Kernel    7.8.01   Build 020-121-241-388
Database release is SAP DB 7.8.01.020
INFO : Database 'NPL' instance is running on 'NPLHOST'
DB supports UPSERT SQL syntax : 1
DB supports new EXPAND syntax : 1
DB supports LOB locators      : 1
DB uses MVCC support          : 0
DB max. input host variables  : 2000
DB max. statement length      : 65535
UPSERT is disabled for : WBCROSSGT
INFO : SAP DB Packet_Size = 131072
INFO : SAP DB Min_Reply_Size = 4096
INFO : SAP DB Comm_Size = 126976
INFO : DBSL buffer size = 126976
INFO : SAP DB MaxLocks = 300000
INFO : Connect to DB as 'SAPNPL'
Command info enabled
Now I'm connected to MaxDB
00: NPLHOST-NPL, since=20130704111653, ABAP= <unknown> (0)
Connection 0 opened (DBSL handle 0)
INFO : SAP RELEASE (DB) = 702
SAP License Key Administration  -  Copyright (C) 2003 - 2007 SAP AG


Thu Jul  4 11:16:57 2013
*** ERROR => 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied). [likeylat_w.c 508]
E 20 likey_admin_clt: Couldn't open file "dev_hwid" (Permission denied).
*** ERROR => 11 likey_admin_clt: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [likeylat_w.c 508]
E 11 likey_admin_clt: Error getting the hardware key. You might find some
  information in file "dev_ms" on the message server.

I hope someone has an idea, what goes wrong here.

Best regards,

Timo Knobloch

csaba_goetz
Contributor
0 Kudos

Hi Timo,

What if you install the license from SLICENSE? You do have the SAP* password, don't you?

Note: login/no_automatic_user_sapstar must be set to 0 - to be able to login with SAP*

Best regards,

Adam

Former Member
0 Kudos

Hi Adam,

i did not try with the SAP GUI for Windows, because i have not installed it. Have to discuss with a admin of the IT department, if i am allowed to install it on my comupter in the company.

Why does it not work with terminal?

As Deepak wrote, what does this mean?

I am a little bit confused, because SAP deliveres a fully working/installed VM and now a patch has to be applied?

Former Member
0 Kudos

Ok, i now have SAP GUI installed and i was able to install the license file, see attaced screenshot.

Now i assume, everything will work.

csaba_goetz
Contributor
0 Kudos

Hi Timo,

It's great 🙂

Adam

csaba_goetz
Contributor
0 Kudos

Hi Timo,

Could you please mark the correct answer - it could be relevant for other users who have the same issue and searching for similar, alrady solved issues. Thank you in name of them as well.

Best regards,

Adam

Former Member
0 Kudos

The solution im my case was to use the SAP GUI for Windows. With the SAP GUI and Transaction slicense, as Adam wrote, i was able to register the license file NPL.txt.

With the terminal command, it did not work. Even after installing it several times from beginning.

I think, the VM SAP provides, has to be checked by SAP.

Regards,

Timo Knobloch