Good Afternoon experts!
One of our customer is having problems importing Crystal reports into the SBO.
The report were develop by the customer itself.
Using the Report and Layout Import wizard, everything is done normally, but when they click Finish, the report could not be imported. As shown in the image. The thing is, this happens for every single report the try to import.
I'd like to know, why a report fails to import? is it the Data source or something else? Up unitl now, i haven't seen any report failing to import.
But when the previsualize it, it runs without any problem, error or anything.
They just cannot import it.
SAP Version 8.8 PL 17
Thank you very much!!
Unfortunately I don't know a good way to check the reason for failure, you can however attempt to import straight from Crystal in B1 using the Crystal add-in --> Save as function. You just need to make sure you are logged in to the right database and save your report into B1.
I hope that helps,
You can try to remove all temporary crystal report files from %temp% folder at first. After deleting them, try to import it again.
I always experience this problem especially when I import the crystal report after editing or enhancing the report.
When I import into another folder or import directly into document report e.g. a/r invoice, it succeeded. I always try and try to import it but always failed. I try to remove the CR files from temporary folder, it is sometimes successful.
Another solution is use the solution part of this sap note belows:
The solution is prepared or provided by SAP Support. So, you run the query of the note and then raise a ticket to sap support with query result attachment.