on 07-13-2012 9:45 AM
Hi There,
We previously set up publishing of Crystal Reports between BW 7.1 / BO XI 3.1 / SAP Portal 7.1.
This functionality worked fine.
We are now in the process of upgrading to BW 7.3 / BO 4.0 / SAP Portal 7.3
We’ve now configured the following parameter changes in transaction /CRYSTAL/RPTADMIN to cater for differences between 3.1 and v4.0 in HTTP tab:
Protocol: http
Web Server host and Port: <servername>:8080
Path: BOE/OpenDocument/opendoc (Previously: SAP)
Viewer Application: openDocument.jsp (Previously: reportView.do)
The publishing from BW to BOE is working fine – I can log into CMC v4.0 and display the report correctly in the content base folder (where it was published)
We’ve done a role upload from BW to the SAP Portal and are now trying to view the document via the SAP Portal. We are however getting an error message when trying to display the iView:
An error has occurred: An error occured while trying to view the document
The same message appears when we double click on the report in /CRYSTAL/RPTADMIN (which tries to open the report in the viewer application - openDocument)
I suspect something is wrong with the Opendocument call / path.
Any ideas would be appreciated.
Cheers
Nico
Dear all,
have you found a proper solution that you may want to share?
I have experimented with the URL slashes and the FQDN as mentioned above but no real progress.
Error appears even after using the administrator as a connection user.
Thank you.
Best,
Marcus
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Hello I would be also very interested in the solution. I get the same error even with Admin Account. Therfore I would like know exacly where you put Administrator permissions?
Thank you for your kind reply.
Michael Wecker
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Hello Nico,
Did you ever find a solution to this issue? I'm experiencing a similar problem with the same version combinations!
Yours hopefully,
Lisa
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Hi All,
Just an update: in the end we found that our permissions on the BOBJ side are not setup correctly - when we associated the relevant roles to Administrator permissions then everything worked fine. We have to now start a little project to re-do all the BOBJ permissions with the correct values, not too much and not too little!
Regards,
Lisa
Hi Amrita,
This type of exception occured in different scenraios may or may not be with permissions.
I faced one such scenario with out concerning about permission where the problem is with the URL.
If the URL have more than one slash after the domain name (before OpenDocument text) then you will recieve this type of exception
for e.g. http://test.com:8080//OpenDocument/opendoc/openDocument.jsp?&token=test.com%3A6400%40195977J5yOvDrVJq6nnR....
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