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FSCM Dispute Management integration with CRM Claim Management

Former Member
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Hi,

I'm implementing FSCM Dispute Management integrated with CRM Claim Management and when transfered the dispute case as claim submission to CRM I get the following error in the claim submission:

An error has occured in the system T90CLNT090 while copying the
document

Message no. CRM_ORDER_MISC 020

Diagnosis

Errors have occurred while transferring the document into another system.
Refer to the enclosed log to view the error messages.

Transmission log

BOR object (type BUS2000310, anchor INFO_CCM) could not be attached to
dispute case (Notification E CRM_CLA_ERP_DC_APPL 000)

Can anyone help me on how to solve this error?

Best Regards,

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

What is the difference between a complaint and a claim ?