8 Replies Latest reply: Jul 16, 2012 7:18 PM by Simone Caneparo RSS

Installing Webi Rich Client (JRE error)

Peter Fu
Currently Being Moderated

Hi everyone,


Yesterday, I installed SBOP BI Platform 4.0 Clients FP3 - Windows (32B) from Service Marketplace and I have not been able to start the Webi rich client.


I immediately get a "Fatal Error" pop-up with the following message "Can not load JRE library - Press OK to start debugger". Pressing "OK" doesn't seem like it does anything.


I have tried reinstall BI platform FP3 and tried FP2.  I have tried various versions of Jave runtime environment (release 6.0 updates 22, 25, and 33) and I still get the same error.


Has anyone else faced this problem and does anyone know of a possible work around?


Thanks for your time!