Error in Sending mails from SAP

[former_member317957]

Hi

I m trying sending mails from SAP but unable to do so , as checked in SOST error is shown with mess no 816

Message cannot be transferred to node SMTP due to connection error (final)

Message no. XS816

Diagnosis

Due to a technical fault, the system could not set up a connection to destination 172.16.20.50: 25. Therefore, the message could not be transferred to node SMTP.

System Response

The system was unable to transfer the message.

Additional information of the node used (in the system language of the node):

Procedure

Check the connection from the SAP system to node SMTP. Perhaps the node is not assigned to the correct destination. If so, correct this in Customizing.
In production operation, it is advisable to reroute provisionally to another node.
You should therefore notify your system administrator.

I  have checked SCOT configuration , as its as per the mark .

PORT 25 is default and is open .

I have checked in SMICM ICM logs are also showing errors as

ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7(MPI_EBROKEN: pipe broken/canceled)) [icxxplugin_m 1149]

ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg_mt. 2739]

ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn_mt. 3078]

I m using ECC 6.0 ehp5 AIX / Oracle .

I have just upgraded my system from ECC 4.7 to ECC ehp 5

Regards

Shilpa

[former_member202590]

Hi,

Ask your mail server administrator to allow requests from your SAP server on the Mail server.

Hope this helps!

AC

[Former Member]

Hi,

1.Can you please check weather PORT 25 is blocking or not.

2.check default domain setting in SCOT transaction.

3.Set correct IP address of mail server or third party tool mail server iP address(EX:Hamster)

4.check script file running or not.

5.In mail server reconfigure POP(incoming), SMTP(outgoing) mails.

6.Check SAP SMTP parameters settings.

7.Test send mail Via SBWP transaction

8.Assign authorized Mail address for user via SU01

regards,

Selvakumar.R

[former_member189725]

Can you please check if the port 25 is blocked .

Execute

Telnet 172.16.20.50 25

In the SMTP node , have you used IP address or hostname of the SMTP server ?

Regards

Ratnajit

[former_member317957]

# telnet 172.16.20.53 25

Trying...

Connected to 172.16.20.53.

Escape character is '^]'.

220 psapecqa ESMTP Sendmail Fri, 20 Jul 2012 11:07:49 +0530

getting this and in SMTP node , we r using IP address .

Regards

[former_member189725]

Is the send mail job scheduled , report RSCONN01.

Also check this SAP note

Note 1171502 - Error when sending e-mails using the ICM SMTP plug-in

Regards

Ratnajit

[former_member317957]

Hi Ratnajit

the mentioned note is not for our patch level .

regards

[former_member317957]

I have checked the ICM dev_icm errors it states

SMTP PlugInHandleNetData: reply = 530 5.7.1 Client was not authenticated#

[former_member189725]

Did you add the SAP Server IP address in SMTP Server Relay?

Refer this link

http://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails

Regards

Ratnajit

[michael_ruth3]

Two things come to mind here.

1) Have you tried issuing the command, STARTTLS ? If not sure, check with your network gurus

2) In transaction SCOT, go to the supported address type and make sure the box is checked next to "Internet" Then click on the SET button and make sure the address area is set to *

Cheers

[former_member317957]

Hi Ratnajit

I have asked my mail administrator to cross verify the same

thanks for the reply