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Request processing failed (XLS 000009)

Former Member
0 Kudos

Hi,

I got this error when I tried to open one of my dashboard (swf) that displayed :

Request processing failed. (XLS 000009) while trying to invoke the method org.eclipse.emf.common.util.BasicEMap$Entry.getHash() of an object loaded from local variable 'entry'

I have tried to document the step by step to simulate the error generation, however,I just couldn't identify anything wrong with my dashboard.

Does anyone has any ideas what is the error about ?

Development Tools:

Dashboard Designer 4.0 (Query Browser)

Adobe Flash player 10

BO SP 02 Patch 14

Thanks and Regards,

rachael

Accepted Solutions (0)

Answers (1)

Answers (1)

amit_mathur
Active Contributor
0 Kudos

Hi Rachael,

Its a generic error message and could be due to multiple reason. Could you let me know what database are you using to create the UNX(used in Add query), along with the Dashboard design Patch details.

Also it would be a good idea to check for the servers are running ( at times APS gets stuck and you see this error).

Thanks,

Amit

Former Member
0 Kudos

Hi Amit,

We used oracle 11g to create the UNX, dashboard design 4.0 (version 14.0.2.641), no patch is used. 

I have checked the servers and they seemed to run fine.

This error message seems to appear inconsistently. Sometimes when I open the dashboard, the java error message will popup automatically, but when I close the dashboard and reopen it again,

the error will go disappear and the dashboard will work fine.

Thanks and Regards,

rachael