JAVA Engine does not Start after Systemcopy

[Former Member]

Hello,

I've copied the Production system to the Quality Assurance system. After the Copy the JAVA Engine on the system does not start anymore. Dispatcher is running, but on the wrong P4 Port. SDM is running correctly. But Server0 and Server1 do not start. There is the follwing error in the Logfiles dev_server0 and dev_server1:

[Thr 13] Wed Jul 25 09:18:20 2012

[Thr 13] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 13] **********************************************************************

[Thr 13] *** ERROR => The Java VM terminated with a non-zero exit code.

[Thr 13] *** Please see SAP Note 943602 , section 'J2EE Engine exit codes'

[Thr 13] *** for additional information and trouble shooting.

[Thr 13] **********************************************************************

[Thr 13] SigISetIgnoreAction : SIG_IGN for signal SIGCHLD

[Thr 13] JLaunchCloseProgram: good bye (exitcode = -11113)

What can be done ?

Kind Regards

Hartwig Latz

instance.properties.zip

[former_member215345 · Accepted solution]

Hi,

Try accessing config tool, check whether it is displaying any warning, adjust parameters accordingly.

Increase your Max. Heap size in config tool.

Check all Java memory parameters.

Regards,

Jayadeep

[Former Member · Accepted solution]

Hello Jayadeep,

I've imported the orignal Settings of the Parameter before the system Copy via File Export, Import with the Configtool (I have saved the complete /usr/sap/GTQ Folder before the Systemcopy) and  started the JAVA-Engine again, the problem still persists.

Kind Regards

Hartwig

[former_member215345 · Accepted solution]

Hi Hartwig,

Check following notes:

SAP Note 1350201 - Inconsistent Configuration after System Copy, check point V

and 940893, 723909 for reference.

Regards,

Jayadeep

[Former Member · Accepted solution]

Hello,

I've changed parameters in Configtool and Visual Administrator. JAVA Engine is now running.

Kind Regards

Hartwig

[Former Member · Accepted solution]

Hello Jayadeep,

I've changed parameter jdbc/pool/GTP into jdbc/pool/GTQ, After this the Service was runnung again. The Next error was that the IGS was failing . For this purpose I had to implement ICU Libraries from the 720 EXT Kernel. After this the Engine was starting.

Kind Regards

Hartwig

[Former Member]

Hi Hartwig,

There are different reasons why this error can happen. First of all is that sapstartsrv for the not starting instance is not running. You can check this by using sapcontrol and connect to this instance. If it is

not connection you receive an error message. Then please start sapstartsrv, try to connect with sapcontrol again (now it should work) and now restart the failing instance. The error should not occur any longer.

Regards

shrikant

[Former Member]

Hello Shrikant,

how can sapstartsrv be started are there any notes ?

Kind Regards

Hartwig

[former_member189725]

Please check the link

http://help.sap.com/saphelp_nwpi711/helpdata/en/44/87655bdd0e12d0e10000000a422035/content.htm

Please check the windows service(in start-->Run -->services.msc)  SAP<SysID>_<instance number> and start it.

Regards

Ratnajit

[Former Member]

Hello Ratnajit,

I've UNIX SOLARIS installed. When I try to start sapstartsrv on UNIX, the following error occurs:

/usr/sap/GTQ/SCS01/exe/sapstartsrv pf=/usr/sap/GTQ/SYS/profile/START_SCS01_gt4

Unable to open trace file sapstartsrv.log. (Error 11 Resource temporarily unavailable) [ntservsserver.cpp 3233]

Kind Regards

Hartwig

[former_member189725]

You start the sapstartsrv process using the following command

startsap startupsrv

Also check if any process is already running

ps -ef |grep sapstartsrv

Regards

Ratnajit

[Former Member]

Hello Ratnajit,

the Systemcopy is still in process Start Instance.

I performed the command startsap startupsrv.

The following Output is

ps -ef | grep sapstartsrv:

gtqadm 20367     1   0 14:19:27 ?           0:03 /usr/sap/GTQ/SCS01/exe/sapstartsrv pf=/usr/sap/GTQ/SYS/profile/START_SCS01_gt4

  gtqadm   253     1   0   Jul 23 ?           1:08 /usr/sap/GTQ/DVEBMGS00/exe/sapstartsrv pf=/usr/sap/GTQ/SYS/profile/START_DVEBMG

  sapadm 21734     1   0   Jul 18 ?           2:02 /usr/sap/hostctrl/exe/sapstartsrv pf=/usr/sap/hostctrl/exe/host_profile -D

  gtqadm 20749 18062   0 15:50:21 pts/10      0:00 grep sapstartsrv

JAVA is not involved.

Kind Regards

Hartwig

[Former Member]

Hello Ratnajit,

SCS01 is now involved in sapstartsrv, but Server0 and Server1 are always failing by Starting.

Kind Regards

Hartwig

[Former Member]

Hello Hartwig

Can you please tell me with which exception server nodes are failing? exitcode -11113?

Thanks

Tapan

[Former Member]

Hello Tapan,

the problem is solved. I changed the respective parameters in configtool and in Visual Administrator.

JAVA Engine is now running.

Kind Regards

Hartwig

[Asha_Pillai]

Hello Hartwig,

This type of error might occur after a system copy procedure if there are issues in secure store of the system. Can you please check if std_serverx.out files gives any cause for the failure of this service.

Regards,

Asha

[Former Member]

Hi Hartwig,

For this kind of  cases, usually there is a service running in one of the reserved ports that Netweaver uses. Could you please restart the server and start everything again? If you have already done that and

you are still facing the same error, could you check if you have the loopback address 127.0.0.1 localhost set in the Hosts file.

Regards

shrikant

[Former Member]

Hello Shrikant,

loopback address is set on the Server, I'v restarted the Server and the system with the same result. I have to mention that I have copied the system via Backup/Restore method. I exported first the JAVA-Engine on System GTP and started the import on GTQ system via Backup/Restore method. We have MAXDB installed and Netweaver Release 7.02.

Kind Regards

Hartwig

[Asha_Pillai]

Hello Hartwig,

Please check std_server0.out and std_server1.out files in the work directory to see if any services have

failed.

Regards,

Asha

[Former Member]

Hello Asha,

yes there are two Services that fail:

Jul 25, 2012 9:18:19 AM ...lm.nzdm.crr.srv.core.NZDMServiceFrame [SAPEngine_System_Thread[impl:5]_39] Fatal: java.lang.NullPointerException

Jul 25, 2012 9:18:19 AM ...lm.nzdm.crr.srv.core.NZDMServiceFrame [SAPEngine_System_Thread[impl:5]_39] Fatal: NZDM service startup failed!

service tc~lm~nzdm~crrsrv ================= ERROR =================

Core service tc~lm~nzdm~crrsrv failed. J2EE Engine cannot be started.

and Second:

service tc~lm~nzdm~crrsrv ================= ERROR =================

Core service tc~lm~nzdm~crrsrv failed. J2EE Engine cannot be started.

tHe Dispatcher is running on the Port of the productive system.

Kind Regards

Hartwig Latz

[former_member189725]

Please check the following SAP note

Note 1713021 - Core service [tc~lm~nzdm~crrsrv] failed to start

Regards

Ratnajit

[Former Member]

Hello Ratnajit,

I checked the note:

gt4:gtqadm 26% sapcontrol -nr 00 -function GetProcessList

25.07.2012 11:23:48
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
msg_server, MessageServer, GREEN, Running, 2012 07 25 08:08:52, 3:14:56, 17038
disp+work, Dispatcher, GREEN, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, 2012 07 25 08:08:52, 3:14:56, 17039
igswd_mt, IGS Watchdog, GRAY, Stopped, , , 17040
gt4:gtqadm 27% sapcontrol -nr 01 -function GetProcessList

25.07.2012 11:24:33
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
msg_server, MessageServer, GREEN, Running, 2012 07 25 08:04:13, 3:20:20, 14499
enserver, EnqueueServer, GREEN, Running, 2012 07 25 08:04:13, 3:20:20, 14500
gt4:gtqadm 28%

Everything seems green.

Kind Regards

Hartwig Latz