on 08-02-2012 2:06 PM
Hi Yelena,
Can you recheck it is appearing and also via AL08.
If the user not in USR02, check the note numbered 1040464 which will helps you and revert if you have any queries.
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hi yelena,
do you have more applicationsservers, actually you can use transaction al08 instead of sm04.
no_user = shows you whitch terminal has a connection to your sap server opened but not logged in, this could also be a rfc connection with no login. (=the user has just opened a SAPGUI-connection to the server but not logged in).
br
julius
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