Hi to all experts!
I've a little problm..
After upgrade my system from 8.81 to 8.82.067 PL05, the add on BO Outlook integration crash every time sap start.
The error is:
BO_Outlook.exe - Application Error
The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read"
Click OK to terminate program
Click CANCEL to debug program.
Same error for Payment Engine...
Have you got any idea or suggestion??
Thank for the replay.
Yes. All the add-on are updated at the last version 882.067.00.05.
On the system message report the Outlook add-on and BPEngine add-on result connected.
In fact, i've the information about this.
1. Some old files are still functioning. In this case, a clean reinstallation is a must. Troubleshoot can be done easily to install the B1 client under a new PC or a new windows user account.
2. Application error. You may only log a message to SAP support if this is the case.
Hi to all.
I finally solved the problem.
The step i followed:
After these operations, i must uninstall the BO_outlook AddOn and BP_Engine AddOn also from control panel > remove program.
During the unistall process i've a warning message:
-- SAP: Failed to load AddonAPIDLL. Installation may continue.
Then i reboot the terminal server and i run the setup.exe from B1_shr directory on the DB SERVER machine.
Now all work fine....
Thank's to all for all suggestion.
Have a nice day...