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SAP NetWeaver 7.3 AS Java install error in Install Java Engine phase

Former Member
0 Kudos

Hi All,

I am doing my first installation of SAP NetWeaver 7.3 AS Java on Windows Server 2008 R2 with Oracle database 11.2.0.3, this is a domain installation.

I have been following the SAP Installation guide and everything has been going well but I am now stuck with an error in the Install Java Engine phase of the installation.

The error message I am receiving is:

An error occurred while processing option SAP NetWeaver 7.3 > SAP Systems > Application Server Java > Standard System > Standard System( Last error reported by the step: Process call 'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.)

When I check the jstart_bootstrap_J00.log it is empty.

I have done some searching for a solution for this error and it seems it may be related to the database not running. I can confirm that I have run lsnrctl start and also, in sqlplus, run startup; both commands showed that the starting of the listener and database were successful.

Does anyone know what might be causing this error?

Many thanks

Dan

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

can you paste the log of  std_server0 file.

regards,

Meenakshi

Former Member
0 Kudos

Hi Meenakshi,

I have checked on my system and I can not find a std_server0 file in the C:\usr\sap\E1D\J00\work folder. Is this log located in a different place?

Many thanks

Dan

Former Member
0 Kudos

can you check with his note.

1742082 - J2EE engine startup fails due to bootstrap process failing with java.lang.NoSuchMethodError exception

which oracle client you are using?

regards,

Meenakshi

Former Member
0 Kudos

Hi Meenakshi,

I am using oracle client 11.2.0.3 that I downloaded from SAP then installed and patched before starting the SAP installation as set out in the NetWeaver 7.3 installation guide.

As my installation fails with this error at the very start of the Install Java Engine phase there a number of files not present which is making it difficult to troubleshoot, for example I do not have the version.bat file mentioned in note 1742082. I do not even have a bootstrap folder in j2ee.

Thanks

Dan

Former Member
0 Kudos

Hi Dan,

1. Could you please check  the profile \usr\sap\md4\SYS\profile\SID_J00_<HOSTNAME>.

2a Please check for the j2ee/dbdriver entry in the profile file above.
For MSSQL the entry looks like:
j2ee/dbdriver = $(DIR_EXECUTABLE)\mssjdbc\jdbc4\sqljdbc4.jar

2b. Check that the files in the entry really exist and have the correct
permissions for access from SIDadm user.

3. You should  use sapinst with domain user. Could you please check
the chapter in the installation guide about users and especially the
reqirements about the domain ones.

Regards

shrikant

Former Member
0 Kudos

if that is the case reinstall the orcale database.

it not seems to be a permission issue otherwise it gives your premission denied error and exit out.

is there any space issue on OS.

coz while installing database if space is full then it will not extract the full software and also not provide you with error.

can OS space.

regards,

Meenakshi

Former Member
0 Kudos

Hi Shrikant,

My user has domain admin access like set out in the installation guide.

I updated the profile line to read j2ee/dbdriver = C:\oracle\E1D\11203\jdbc\lib\ojdbc6.jar and the installation of the java engine worked!

Thank you for your help with this issue, it is greatly appreciated.

I now seem to be having an issue with the phase Deploy Java components, I will start a new discussion if I can not solve this myself.

Many thanks

Dan

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Daniel

From your installation directory please paste sapinst.log to this post. It will have more information regarding the error.

Regards

Amit Padmawar

Former Member
0 Kudos

Hi Amit,

The sapinst.log contained the following:

INFO 2012-08-21 17:24:35.816

Creating file C:\Users\dbutts\AppData\Local\Temp\sapinst_exe.724.1345566272\dev_sap_kernel_test_21_Aug_2012_17_24_35.

INFO 2012-08-21 17:24:35.832

Removed file C:\Users\dbutts\AppData\Local\Temp\sapinst_exe.724.1345566272\dev_sap_kernel_test_21_Aug_2012_17_24_35.

INFO 2012-08-21 17:24:36.971

Creating file C:\Users\dbutts\AppData\Local\Temp\sapinst_exe.724.1345566272\dev_sap_kernel_test_21_Aug_2012_17_24_36.

INFO 2012-08-21 17:24:36.971

Removed file C:\Users\dbutts\AppData\Local\Temp\sapinst_exe.724.1345566272\dev_sap_kernel_test_21_Aug_2012_17_24_36.

INFO 2012-08-21 17:24:37.189

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2012-08-21 17:24:37.189

Removed file C:\Program Files\sapinst_instdir\x.

INFO 2012-08-21 17:24:50.621

Creating file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\x.

INFO 2012-08-21 17:24:50.621

Removed file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\x.

INFO 2012-08-21 17:24:53.8

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2012-08-21 17:24:53.8

Removed file C:\Program Files\sapinst_instdir\x.

INFO 2012-08-21 17:24:53.8

Removed file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\dev_sap_kernel.

INFO 2012-08-21 17:24:53.8

Removed file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\dev_sap_kernel.

INFO 2012-08-21 17:24:54.225

Copied file 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/keydb.xml' to 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/keydb.3.xml'.

INFO 2012-08-21 17:24:56.190

Copied file 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/statistic.xml' to 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/statistic.2.xml'.

WARNING 2012-08-21 17:26:20.134

Unable to get information about path \\LABEL.ASC\ using GetVolumeInformation. Operating system error message: The specified path is invalid.

INFO 2012-08-21 17:26:24.455

Copied file 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/inifile.xml' to 'C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD/inifile.2.xml'.

INFO 2012-08-21 17:26:28.807

Execute step

Component  NW_getJavaHome|ind|ind|ind|ind

Preprocess  of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_GetSidNoProfiles|ind|ind|ind|ind|getSid|0|NW_getJavaHome|ind|ind|ind|ind|java|0

INFO 2012-08-21 17:26:32.583

Working directory changed to C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD.

INFO 2012-08-21 17:26:44.18

Execute step runBootstrap of component |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0

INFO 2012-08-21 17:26:45.546

Switched to user: SOURCING1\e1dadm.

INFO 2012-08-21 17:26:45.578

Creating file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\jstart_bootstrap_J00.log.

INFO 2012-08-21 17:26:45.578

Switched to user: SOURCING1\e1dadm.

INFO 2012-08-21 17:26:45.671

Output of C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch is written to the logfile jstart_bootstrap_J00.log.

WARNING 2012-08-21 17:26:51.474

Execution of the command "C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch" finished with return code 1. Output:

ERROR 2012-08-21 17:26:51.474

CJS-30023  Process call 'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.

ERROR 2012-08-21 17:26:51.490

FCO-00011  The step runBootstrap with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap was executed with status ERROR ( Last error reported by the step: Process call 'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.).

INFO 2012-08-21 17:26:51.818

Creating file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\__instana_tmp.xml.

INFO 2012-08-21 19:11:12.639

An error occured and the user decided to retry the current step: "|NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap".

INFO 2012-08-21 19:11:15.572

Working directory changed to C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD.

INFO 2012-08-21 19:11:16.243

Switched to user: SOURCING1\e1dadm.

INFO 2012-08-21 19:11:16.336

Creating file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\jstart_bootstrap_J00.log.

INFO 2012-08-21 19:11:16.352

Switched to user: SOURCING1\e1dadm.

INFO 2012-08-21 19:11:16.367

Output of C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch is written to the logfile jstart_bootstrap_J00.log.

WARNING 2012-08-21 19:11:20.314

Execution of the command "C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch" finished with return code 1. Output:

ERROR 2012-08-21 19:11:20.314

CJS-30023  Process call 'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.

ERROR 2012-08-21 19:11:20.345

FCO-00011  The step runBootstrap with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap was executed with status ERROR ( Last error reported by the step: Process call 'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch' exits with error code 1. For details see log file(s) jstart_bootstrap_J00.log.).

INFO 2012-08-21 19:11:20.735

Creating file C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD\__instana_tmp.xml.

INFO 2012-08-21 19:44:30.737

An error occured and the user decided to stop.\n Current step "|NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|javaconfig|0|runBootstrap".

INFO 2012-08-21 19:44:35.58

Working directory changed to C:/Program Files/sapinst_instdir/NW73/INSTALL/NW73/ORA/STD.

INFO 2012-08-21 19:44:35.58

Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.

Regards

Dan

Former Member
0 Kudos

Hi daniel,

It's failing when it tries to
execute the following command:

'C:\usr\sap\E1D\J00\exe\jstart.exe pf=\\sourcing\sapmnt\E1D\SYS\profile\E1D_J00_sourcing -file=C:\usr\sap\E1D\J00\exe\startup.properties -nodename=bootstrap -launch'

Could you please try to run the same command manually in OS level and see what is the output.

Which Java do you use?
Check what is the java -version
java -fullversion

Regards

shrikant

Former Member
0 Kudos

Hi Shrikant,

When I execute that command in command prompt nothing happens.

I was under the impression that the SAP NetWeaver 7.3 installation would provide all the appropriate Java installation as well, I have not installed any Java at all. Should I be installing some Java components manually?

Many Thanks

Dan

Former Member
0 Kudos

Hi,

Could you also check the log file  jstart_bootstrap_J00.log created in C:\usr\sap\E1D\J00\work or  C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD?

Ideally SAPJVM should take care of JVM requirement, but the log may provide additional error information.

Regards,

Srikishan

Former Member
0 Kudos

Hi dan,

You dont have to install Java at all. JVM 6 will automatically get installed along with 7.3.

From the log that you pasted does not give much info....we need to analyze all the logs.

Regards

shrikant

Former Member
0 Kudos

Hi Srikishan,

In C:\Program Files\sapinst_instdir\NW73\INSTALL\NW73\ORA\STD the file jstart_bootstrap_J00.log is empty.

In C:\usr\sap\E1D\J00\work there was no jstart_bootstrap_J00.log file, however there was a file called log_bootstrap.0.log, the contents are:

<!--LOGHEADER[START]/-->

<!--HELP[Manual modification of the header may cause parsing problem!]/-->

<!--LOGGINGVERSION[2.0.7.1006]/-->

<!--NAME[..\..\work\log_bootstrap.log]/-->

<!--PATTERN[log_bootstrap.log]/-->

<!--FORMATTER[com.sap.tc.logging.TraceFormatter([%24d] %m)]/-->

<!--ENCODING[UTF8]/-->

<!--FILESET[0, 3, 5242880]/-->

<!--PREVIOUSFILE[log_bootstrap.2.log]/-->

<!--NEXTFILE[log_bootstrap.1.log]/-->

<!--LOGHEADER[END]/-->

[Aug 22, 2012 12:11:10 PM] Starting to configure the bootstrap

[Aug 22, 2012 12:11:10 PM]       Bootstrap properties file [C:\usr\sap\E1D\J00\j2ee\cluster\bootstrap\bootstrap.properties] found

[Aug 22, 2012 12:11:10 PM] Bootstrap configured for [32] ms

[Aug 22, 2012 12:11:10 PM]

[Aug 22, 2012 12:11:10 PM] Memory available to the bootstrap JVM: [2 GiB / 3113877504 bytes]

[Aug 22, 2012 12:11:10 PM]

-----[Bootstrap Module started]--------[Wed Aug 22 12:11:10 BST 2012]-------

[Aug 22, 2012 12:11:10 PM]

+------------[Bootstrap synchronization activities information]-----------+

| Runtime Binaries: [X]        Native files: [X] Instance Properties: [X] |

|  Nodes Structure: [X] Cluster File System: [X]    Online bootstrap: [ ] |

+-------------------------------------------------------------------------+

[Aug 22, 2012 12:11:10 PM] Properties used for initialization: [element.resynch=detect, Logging properties = {log[defaultTrace]=FileLog, log[defaultTrace].pattern=..\..\work\log_bootstrap.log, log[consoleLog].formatter=formatter[ConsoleFormatter], com.sap.engine.bootstrap.severity=Info, formatter[ConsoleFormatter]=TraceFormatter, log[consoleLog]=com.sap.engine.bootstrap.logging.BootstrapConsoleLog, com.sap.engine.bootstrap.logs=log[defaultTrace],log[consoleLog], log[defaultTrace].cnt=3, formatter[BootstrapFormatter]=TraceFormatter, log[defaultTrace].formatter=formatter[BootstrapFormatter], formatter[ConsoleFormatter].pattern=%m, log[defaultTrace].limit=5242880, formatter[BootstrapFormatter].pattern=[%24d] %m}, debug=no, Watchdog properties = {watchdog.timeout=90000, watchdog.check_interval=2000}]

[Aug 22, 2012 12:11:10 PM] Bootstrap initialized for [63] ms

[Aug 22, 2012 12:11:10 PM] Watchdog [90000] ms checking every [2000] ms started

[Aug 22, 2012 12:11:10 PM] Starting to initialize database connection

[Aug 22, 2012 12:11:11 PM] Exception occurred for component [internal/unkown] of type [unkown]

com.sap.engine.bootstrap.SynchronizationException: Storage access initialization failed.Check if the database is running and the database connection properties

    at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:138)

    at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

    at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:157)

----------==[ Caused by: ]==----------

com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:412)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.<init>(DBConnectionPoolImpl.java:167)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandlerImpl.<init>(PersistenceHandlerImpl.java:50)

    at com.sap.engine.core.configuration.impl.cache.ConfigurationController.<init>(ConfigurationController.java:138)

    at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:307)

    at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)

    at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:131)

    at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

    at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:157)

Caused by: com.sap.sql.log.OpenSQLException: Could not load class oracle.jdbc.driver.OracleDriver with class loader com.sap.engine.offline.FileClassLoader@68814013.

    at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:104)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:210)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createVendorDriver(VendorConnectionFactory.java:43)

    at com.sap.sql.connect.factory.DriverPooledConnectionFactory.<init>(DriverPooledConnectionFactory.java:31)

    at com.sap.sql.connect.datasource.DataSourceManager.createPooledConnectionFactory(DataSourceManager.java:642)

    at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:603)

    at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:137)

    at com.sap.sql.connect.OpenSQLDataSourceImpl.getDataSource(OpenSQLDataSourceImpl.java:272)

    at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:208)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:399)

    ... 13 more

Caused by: java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver

    at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:911)

    at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:802)

    at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:750)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:206)

    ... 21 more

[Aug 22, 2012 12:11:11 PM] [Bootstrap]> Error during synchronization. More details: the previous log entries

[Aug 22, 2012 12:12:29 PM] Starting to configure the bootstrap

[Aug 22, 2012 12:12:29 PM]       Bootstrap properties file [C:\usr\sap\E1D\J00\j2ee\cluster\bootstrap\bootstrap.properties] found

[Aug 22, 2012 12:12:29 PM] Bootstrap configured for [32] ms

[Aug 22, 2012 12:12:29 PM]

[Aug 22, 2012 12:12:29 PM] Memory available to the bootstrap JVM: [2 GiB / 3113877504 bytes]

[Aug 22, 2012 12:12:29 PM]

-----[Bootstrap Module started]--------[Wed Aug 22 12:12:29 BST 2012]-------

[Aug 22, 2012 12:12:29 PM]

+------------[Bootstrap synchronization activities information]-----------+

| Runtime Binaries: [X]        Native files: [X] Instance Properties: [X] |

|  Nodes Structure: [X] Cluster File System: [X]    Online bootstrap: [ ] |

+-------------------------------------------------------------------------+

[Aug 22, 2012 12:12:29 PM] Properties used for initialization: [element.resynch=detect, Logging properties = {log[defaultTrace]=FileLog, log[defaultTrace].pattern=..\..\work\log_bootstrap.log, log[consoleLog].formatter=formatter[ConsoleFormatter], com.sap.engine.bootstrap.severity=Info, formatter[ConsoleFormatter]=TraceFormatter, log[consoleLog]=com.sap.engine.bootstrap.logging.BootstrapConsoleLog, com.sap.engine.bootstrap.logs=log[defaultTrace],log[consoleLog], log[defaultTrace].cnt=3, formatter[BootstrapFormatter]=TraceFormatter, log[defaultTrace].formatter=formatter[BootstrapFormatter], formatter[ConsoleFormatter].pattern=%m, log[defaultTrace].limit=5242880, formatter[BootstrapFormatter].pattern=[%24d] %m}, debug=no, Watchdog properties = {watchdog.timeout=90000, watchdog.check_interval=2000}]

[Aug 22, 2012 12:12:29 PM] Bootstrap initialized for [63] ms

[Aug 22, 2012 12:12:29 PM] Watchdog [90000] ms checking every [2000] ms started

[Aug 22, 2012 12:12:29 PM] Starting to initialize database connection

[Aug 22, 2012 12:12:30 PM] Exception occurred for component [internal/unkown] of type [unkown]

com.sap.engine.bootstrap.SynchronizationException: Storage access initialization failed.Check if the database is running and the database connection properties

    at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:138)

    at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

    at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:157)

----------==[ Caused by: ]==----------

com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:412)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.<init>(DBConnectionPoolImpl.java:167)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandlerImpl.<init>(PersistenceHandlerImpl.java:50)

    at com.sap.engine.core.configuration.impl.cache.ConfigurationController.<init>(ConfigurationController.java:138)

    at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:307)

    at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:57)

    at com.sap.engine.bootstrap.StorageAccess.<init>(StorageAccess.java:131)

    at com.sap.engine.bootstrap.Bootstrap.initializeSynchronizer(Bootstrap.java:79)

    at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:273)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:157)

Caused by: com.sap.sql.log.OpenSQLException: Could not load class oracle.jdbc.driver.OracleDriver with class loader com.sap.engine.offline.FileClassLoader@38ee6681.

    at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:104)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:210)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createVendorDriver(VendorConnectionFactory.java:43)

    at com.sap.sql.connect.factory.DriverPooledConnectionFactory.<init>(DriverPooledConnectionFactory.java:31)

    at com.sap.sql.connect.datasource.DataSourceManager.createPooledConnectionFactory(DataSourceManager.java:642)

    at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:603)

    at com.sap.sql.connect.datasource.DataSourceManager.createDataSource(DataSourceManager.java:137)

    at com.sap.sql.connect.OpenSQLDataSourceImpl.getDataSource(OpenSQLDataSourceImpl.java:272)

    at com.sap.sql.connect.OpenSQLDataSourceImpl.getPooledConnection(OpenSQLDataSourceImpl.java:208)

    at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPoolImpl.createConnection(DBConnectionPoolImpl.java:399)

    ... 13 more

Caused by: java.lang.ClassNotFoundException: oracle.jdbc.driver.OracleDriver

    at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:911)

    at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:802)

    at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:750)

    at com.sap.sql.connect.factory.VendorConnectionFactory.createInstance(VendorConnectionFactory.java:206)

    ... 21 more

[Aug 22, 2012 12:12:30 PM] [Bootstrap]> Error during synchronization. More details: the previous log entries

Many thanks

Dan

Former Member
0 Kudos

Hi Shrikant,

I have provided the log_bootstrap.0.log above, is there any other log that would be helpful for me to provide to help identify what the issue is?

Many thanks

Dan

Former Member
0 Kudos

Hi Dan,

There is an error, that Oracle JDBC Driver:
##
com.sap.engine.bootstrap.SynchronizationException: Storage access initialization failed.Check if the database is running and the database connection properties
Error while connecting to DB.
  caused by: com.sap.sql.log.OpenSQLException: Could not load class
oracle.jdbc.driver.OracleDriver with class loader
com.sap.engine.offline.FileClassLoader@788ab708.
  Caused by: java.lang.ClassNotFoundException:
oracle.jdbc.driver.OracleDriver
##

Please check Note 867176 - FAQ: Oracle JDBC - Especially Step 8. - Where do you find the JDBC thin driver?

Please check the  Note 915079 - J2EE on Oracle: Updating the JDBC drivers

Regards

shrikant

Former Member
0 Kudos

Hi Shrikant,

I have looked at the notes, I can confirm that the file

config.properties shows rdbms.driverLocation=C\:\\oracle\\E1D\\11203\\jdbc\\lib\\ojdbc6.jar and when I navigate to that location the ojdbc6.jar is there.

The note confirms that ojdbc6.jar is the correct driver for my database version (11.2.0.3) and it was the driver that came with the SAP database download. The note does not recommend updating the driver, do you think an update may solve my problem?

Thanks

Dan