Account Assignment Error

[Former Member]

Hi Experts,

After creating a service order in sap crm, the following error occurs,

An error occurred in system DEVCLNT503 during account assignment

Message no. CRM_ORDER_MISC 060

Diagnosis

Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.

Transfer Log

• Error occurred during creation of internal order (Notification E IAOM 018)
• Profit center for CRM integration not found (Notification E KECRMPCA 001)
• Error occurred during determination of profit center (Notification E IAOM 039)
• Error occurred during creation of internal order (Notification E IAOM 018)

How can this error be resolved ?

Thanks & Regards,

A.Lakshith Rao

[Former Member · Accepted solution]

Hello Lakshith

check this link http://scn.sap.com/message/13525056

Regards

Naresh

[Former Member · Accepted solution]

Hi Naresh,

             Can you please elaborate it. This scenario is new for me, so i am unable to understand.

Thanks & Regards,

A.Lakshith Rao

[Former Member · Accepted solution]

you can check profitability of the organization by analyzing cost and revenue of the service orders by integrating it with controlling.

Please got thru the link http://help.sap.com/saphelp_crm70/helpdata/EN/c2/c7453bf2a8bc07e10000000a114084/frameset.htm

for more understanding you can see the best practice guide C26

Regards

Naresh

[former_member189549]

Hello   Rao,

Can you please check the following entry in your customizing setup:
1. IMG: Customer Relationship Management
      -> Master Data
         -> Organizational Management
             -> Cross-System Assignment of Organizational Units
               -> Assign Billing Units to sales org
2. Make the following entry.
Sales org    Bill unit.
The relevant Salesorganization which is applicable for you. If the item is not billed you can set the indicator 'Not relevant for billing'. But even in this case you still have to maintain the billing organisation for your sales/service organisation because this is necessary for the determination of the company code in the Controlling.

Thanks

Willie