Queue deletion stopped because of Non-visible Jobs and Non-visible SAP system

[Former Member]

Recently I tried to delete 2 Queues but could not

the reason is that

Queue 1 - is still "used by Non-visible SAP system 914,393"

Queue 2 - is still used by a LOT of Non-visible jobs

Has anyone got any information on the best way to handle this situation?

Thanks in advance

Jamie Neilan AKA doonan_79

[Former Member · Accepted solution]

Dear customer

For your situation,could you please check that

1).make sure that the user who has "admin" right to do the "delete";

2).go into QUEUE-->Related Objects then check if there is any objects(job/job definition/system) and

    move them from the queue you will delete.

best regards,

Gao Feng

[Former Member · Accepted solution]

Hi Gao Feng,

re 1) I'm logged in as the Administrator

re 2) for the Queue if I select "Monitor Related Jobs" I get a blank screen. The key here i think is that there are "Non-Visible Jobs"

I have also tried these system Jobs with no luck:

*System_DeleteJobFiles

*System_RemoveDeletedJobFiles << Though there is a "Code" field on this one and I've no idea what to enter there.

Regards, Jamie

[Former Member · Accepted solution]

Hi, Jamie

For point 2, you have to check "Related Objects" as the following:

Message was edited by: Feng gao Regarding run the job "System_RemoveDeletedJobFiles", first time you just need to use paramter of "Process Server" and check the output of the file, it will show a code that was generated. then run the job System_RemoveDeleteJobFiles once more and make sure to use the "code" that was shown in the previous step as "code" parameter.

[Former Member · Accepted solution]

Hi Feng Gao - in fact I still had trouble at that stage, but I did resolve it.

I used a bespoke job definition to clear all Operator Messages (fortuntely no issue with this in this new environment still in project mode) and then I was able to complete the deletion of objects and delete both the Queue and the related SAP-system/SAP-Process-Server.

All done and dusted

Jamie

[Former Member · Accepted solution]

Hi, Jamie

It is great !

Thank you for your update.

Best regards,

Gao Feng

[Former Member]

Hi Jamie/Gao Feng,

I encountered the same problem which about the "code".

Is the code generated in log file?

I tried to copy and paste the code provided in the log file and run the job again it seems like not working.

Please help.

Thanks and regards,

Lian

[Former Member]

Hi. Lian

Yes, the code generated in the log file.

You have to run "System_RemoveDeleteJobFiles" twice.

best regards,

Gao Feng